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RBR Chromebook Repair & Login Issues
Please use this form when your Chromebook needs repair, or when you cannot log into your account. You will receive a confirmation email with a pass letting you know when to drop off your device for help.
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* Indicates required question
Before completing this form, please try all the troubleshooting tips on this page:
https://tinyurl.com/rbrtechtroubleshooting
Have you tried the troubleshooting tips already?
*
Yes, and they didn't help my problem
No, I will go and try them now. Note: New refresh option- See # 6 in Power section
First Name
*
Your answer
Last Name
*
Your answer
STUDENT ID Number (Begins with 24, 25, 26, or 27) Don't know it? Check your ID, your schedule, or put a ?
*
Your answer
Your Chromebook has a silver barcode sticker on the back. The number starts with 000 Please type that number in the Device # box below
Device barcode #
Your answer
Email address for your response and pass. Note: your
school address ends in (@
students.rbrhs.org
) or enter your personal email address if you aren't able to get into your account. Check this email regularly after submitting this form!
*
Your answer
Alternate email address (if you have one- This would be another way to contact you if you don't have access to your school account or you don't see the notifications during school). Leave blank if you don't have one
Your answer
Phone number that we can message (either with an update or when your device is ready for pickup) If you are not able to receive messages or do not agree to receive messages, please write "no messages" below.
Your answer
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