Service Agreements - Updating Price
We are exploring an option that would allow you to input the total agreement price directly when creating and editing an agreement. Please share your feedback with us.
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When creating or editing an agreement, if you were able to input the total agreement price directly instead of using the existing markups and surcharges approach, which option would you use more often?
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When adding a visit or editing the cost estimates for an existing visit, how often do you then update the total agreement price to reflect the change in scope?
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Scenario: Adding a visit
A couple of months after selling and activating a service agreement, you and your customer agree that an additional maintenance visit should be performed each year.

To reflect that change in ServiceTitan, you add a visit to the existing agreement. You now have the option to increase the Total Agreement Price as shown below:

(You may need to zoom in to view the details)
Given the screenshot above, do you agree or disagree with the following statements:
It is clear how the added visit has increased the estimated costs of performing the agreement. *
It is clear what the new total agreement price will be once I save this change. *
I have all of the information I need about how the agreement's pricing will be updated in ServiceTitan. *
Please use this optional question to expand on any of the answers provided above or any additional thoughts:
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