A Survey to Pre-Qualify Our Candidates
Our qualified candidates must show us that they fully understand what this job entails.

We are well aware that the time we invested in creating a system to vet our candidates places the burden of time on the applicant, not the company for which you seek employment.

This survey process has saved eCatalyst countless hours by weeding out the 'auto-applicants' from the actually talented individuals who have experience and desire.

Applicants may think it more prudent to conduct an interview with eCatalyst staff to discern the facts we need to determine if each applicant is the 'right fit' for our team and company.

We believe we would be wasting valuable time doing so without hearing the applicant's voice mail, reviewing the applicant's CV (which is often the same info each applicant sends to all the postings they seek to apply for) and reviewing the applicant's  survey results (which has specific triggers to let us know if you actually are a candidate to POTENTIALLY talk with in POTENTIALLY joining our team).

We have spent our time explaining this to our applicants,  as each applicant must know we don't waste our time, or our clients' time, here at eCatalyst.

If you are a time waster, or complain about how we have to service our clients to not waste their time, this may not be the job (or profession) for you.

Otherwise, if you value our time and our client's time; if you believe you can make a difference in business and in life, we have a home for you.

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WE'RE LOOKING FOR AN EXTRAORDINARY INDIVIDUAL
eCatalyst is seeking an outbound telemarketer to call on our client prospects during US timezones (eastern standard time-New York time zone as well as other called time zones in the US).
What is your full name? *
What is your MONTHLY salary requirement, $US?
How would you like to get paid? Please check the appropriate box. *
What service can we pay you through (ex PayPal, VENMO, etc.)? *
HOW TO APPLY FOR THIS GREAT POSITION
To be considered for this position, applicants MUST follow the steps below.

1. Read this entire posting.
2. Answer each question listed below.
3. You will send your CV to the email address indicated below.
4. You will read the sample voice script (https://tinyurl.com/ecatalyst-voicescript) by calling the US number indicated below.

If you are not able to follow these instructions, to include calling the US number to leave a sample voice mail message, you will not be considered for this position.

Do you understand the requirements mentioned above? *
DESCRIPTION OF THE JOB - Outbound Marketing and Sales Caller and Sale Support Agent
WHAT WE ARE LOOKING FOR:

eCatalyst is seeking an outbound telemarketer to call on our client prospects during US timezones (eastern standard time-New York time zone as well as other called time zones in the US).

WHAT THIS JOB ENTAILS:

This outbound telemarketer will be calling on our client prospects to set appointments for our executive sales team. The outbound telemarketer will not be selling anything on behalf of our clients. The outbound telemarketer will call these prospects to ensure that they received and reviewed the introductory information and then set a meeting time with the executive sales team.

If a prospect requests a meeting during the outbound telemarketer’s call, then the outbound telemarketer will transfer the call to our executive sales team.

You will receive a lot of training and support, to include: one-on-one training, mock calls, recorded calls, scripts, product material and FAQs.

Do you understand this job description? *
What is your experience in making outbound calls? Please explain below. *
How many years have you been a call agent? *
What companies and clients have you worked for as either Outbound Caller or Appointment Setter? *
MUST WORK DURING EST / US HOURS
MUST WORK ON US EASTERN TIME ZONE:

The calls must be made between 9:00-1700 EST daily (Monday - Friday U.S. dates).

We start and end our days with team huddles (0830 and 1715 daily).




Are you willing and able to work during 0830 - 1730 EST / US Time Monday thru Friday US? *
Have you ever worked these hours before (0830 - 1730 EST / US Time Monday thru Friday US)? *
TYPICAL DAY FOR THE OUTBOUND TELE-CALLER
NOTE: All times are US/EST

0830 Beginning of Day Check-In via Zoom or Group Skype).

Normally a 10 - 15-minute ‘huddle’
-During this time, we review any prospect list updates, script updates, product updates, etc.
-Review your task and projects

0845 -1700 Calls
-Make described calls via Vici Auto Dialer. Document the calls via Vici Auto Dialer
-Send follow up emails via the appropriate email accounts. Document Vici Auto Dialer
-Set up appointments or demos with the provided system

60 min Break/Lunch (NOTE: Agents take staggered breaks to ensure the call center is still active

1230 - 1300 time frame.
Sometime within this 30-minute window, conduct a Mid-Day Check-in with the President via chat/text: non-voice or video.
-Ensure that the President is on track with my schedule and ‘The Big Five’
-Adjust the calendars as appropriate
        -Updates on your activities/progress

11715 End of Day Check-In via Zoom or Group Skype. Normally a 10 - 15-minute ‘huddle’
-Discuss any outstanding issues or potential problems
-Review the progress of your day
-Demonstrate a live call or listen to an example call

0830 - 1730
This encompasses an 8 hour work day, with an hour break within that window of time.

Do you understand this schedule? *
Are you able to fulfill this work schedule? *
Please place a check-mark in the boxes next to specific software systems as appropriate. It's okay if you are not familiar with all of these systems. It's merely a method of us knowing your familiarity with these systems. *
Expert
Advanced
Novice
Never worked with this
HubSpot
Zoom (video conferencing)
Skype
Vici Auto Dialer
Asana Project Management
ZoHo CRM
MailChimp
Constant Contact
WIX (Web CMS)
WordPress (Web CMS)
Google Hangouts
G-Apps/Suite
Microsoft Office (MS Word, Outlook, PPT, Excel)
Please place a check-mark in the boxes that indicate the appropriate answer to the question. *
100% Reliable.
80% Reliable.
50% Reliable.
<50% Reliable.
Internet
Power
Will you be working on any other clients besides eCatalyst? *
PROVISIONS FROM ECATALYST
ECATALYST WILL PROVIDE:
eCatalyst will provide the digital phone for our outbound telemarketer. The outbound telemarketer will have to download the software onto their computer (software is available for PC or MAC).

eCatalyst will provide the outbound call script and access to the customer relationship management access portal plus any additional specific marketing training required.



Do you understand what provisions provided by eCatalyst? *
WHAT THE APPLICANT MUST HAVE
THE APPLICANT MUST HAVE:

The outbound telemarketer must have a consistent and reliable internet connection, a reliable computer, headset and must be able to understand and speak English quite well. As an Executive Assistant, the check-in calls with the President will be via video chat, Google Hangouts.
Please indicate the systems you have. *
Yes, I have.
No, I don't have.
Laptop
Headset
Desktop
Back up power
Reliable internet
Back up internet
VPN
What is the best method to reach you during the work day? Please select the appropriate responses *
Most Preferred
Okay
Least Preferred
Email
Skype Chat
WhatsApp
Cell Phone
GoogleHangOuts/Chat
Other
CONTRACT DURATION - PROBATIONARY PERIOD
CONTRACT DURATION:
This contract is for 30 days, with an option for another 30 days to a year, based on performance of the outbound telemarketer and Executive Assistant.


Are you willing to work in a probationary status for 30 days? *
HOW TO APPLY FOR THIS POSITION
READ CAREFULLY!

To be considered for this position, applicants MUST follow the steps below.

1. Please email your CV/Experience and your pay requirements to: jobs@ecatalystllc.com

2. Applicants must call the following number and read the following script to the voicemail:

Call this US number:  (502) 265-6864

Click the link below to open a Google Document with the script you need to read.
https://tinyurl.com/ecatalyst-voicescript



Do you understand how to apply for this position? *
Did you submit your CV to 'jobs@ecatalystllc.com'? *
Did you read the voice mail script when you dialed the number above (https://tinyurl.com/ecatalyst-voicescript)? *
Do you have any questions about this position, eCatalyst or anything related to this process?
What are your thoughts about this survey process?
Thanks
Thanks for applying for this job.

Good Luck, Applicant.

~eCatalyst

A copy of your responses will be emailed to the address you provided.
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