Dear Resident, Fairfield Township is exploring the option of having online services. Services that are conducted online in government is called e-government. E-government would allow residents to do such things online as pay taxes, submit complaints, pay rental registrations and any other service that you would have to come to the township building to do. As a resident of Fairfield Township your input is valued in making this determination. Below is a nine-question survey to gather your input.

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Background: E-government is the ability for a person to interact with their government online. This may mean paying bills, submitting forms or asking a question online. This survey was made to find out how you feel about these services. This information will be used to help the township administration determine if e-government is something that the residents are interested in.

Please answer the following questions:

Based on the background above, how would you feel if Fairfield Township decided to create an online system?

Please list what you currently use the internet for (write NA if you do not use the internet):

The Township currently offers the following services that you must travel to the township to receive. Please mark which services that you would like to use online?

Pay your tax bill

Complete forms for Birth Certificates and paying for it

Complete forms for Death Certificates and paying for it

Submit a complaint

Ask a question

Pay for a dog license

Submit and pay for a Business Registration License

Submit and pay for a Zoning Permit

Are there other services that you would want to use online?

Are there reasons why you do not want online services? Please list these reasons.

What would be the primary reason for you to use an online system?

If the online system was difficult to use, would that prevent you from using it?

If the online system was hard to navigate, would that prevent you from using it?

Are there any other reasons that would that prevent you from using the online system?

Number of people in your household less than 14 years of age

Number of people in your household between 15-18 years old

Number of people in your household between 19-35 years old

Number of people in your household between 36-50 years old

Number of people in your household between 51-64 years old

Number of people in your household between 65 years old or older.

If you would like to participate in an interview regarding using the internet for services in Fairfield Township, please complete the information below. This interview will be audio recorded. This interview is not to assess your satisfaction or dissatisfaction with the township. Information provided will only be used to further gauge whether the Township should pursue online services.

Name

Address

Phone

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