Mobility in urban areas

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Do you have a disability that affects your ability to get around in an urban environment? *

Yes, I have a physical disability that affects my ability to get around.

Yes, I have an invisible disability that affects my ability to get around.

No, I do not have a disability that affects my mobility.

I prefer not to answer.

Option 5

Which description best describes your disability?

Physical impairment

Visual disability

Hearing impairment

Psychological disability

Cognitive impairment

Disabling illnesses

I prefer not to answer.

Other:

Required

How often do you travel to or in urban areas?
*

Once or twice a week

Three to four times a week

Five to six times a week

Every day

I prefer not to answer.

Other:

Which method of transport do you use to get around town?
*

Public transport (Train / Bus / Taxi / other)

Private transport (Car / Mobility scooter / Specialised transport / Other)

On foot

Other:

Required

What is your main reason for travelling to or around town?

Work

Shopping

Visit

I prefer not to answer

Other:

Required

Does anyone help you during, before or after your trip?
*

Yes

If yes, in which way?

Trip Planning

Assistance during the trip (carrying objects, help in various tasks)

Other:

Please indicate how you plan your journeys in urban areas

Online applications (e.g. SBB, local bus websites, Google Maps)

Paper timetables

Dedicated application for disabled people

I do not plan my journeys

Other:

Required

How easy is it to find the information you need to plan your trips?
*

Easy

Sometimes difficult

Challenging

Could you please describe why it is easy, sometimes difficult or challenging?
*

Would you prefer to use tailored application which suits the needs for people with disabilities to plan your journeys?
*

Yes

No, an option integrated into existing applications is preferable (e.g. Google Maps

Other:

Required

Which difficulties, if any, do you encounter when travelling in or to urban areas?

Access to buildings/commercial sites

Lack of ramps, lifts, many stairs

Difficult access to public transport

Access to toilets

Steep streets

Signage

Signs on the ground

Too many people in the streets

Unsuitable self-service technology, cash machines, takeaways, etc.

Other:

How satisfied are you with public transport, including their respective services such as ticket machines, etc.?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Do you feel there is a need to raise public awareness of the challenges faced by disabled people?
*

Yes

Do you have any specific suggestions or wishes for improving travel for disabled people in urban areas?
*

Do you think society is sufficiently aware of the challenges faced by disabled people?
*

No, there is a lack of awareness and understanding.

Yes, society is fully aware of the challenges.

There has been an improvement in recent years but it is not enough.

Other:

Required

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