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Customer Survey
We would like to hear your thoughts or feedback on how we can improve your experience! Thank you.
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* Indicates required question
On a scale of one to ten, how would you rate your experience with us so far?
*
1
2
3
4
5
6
7
8
9
10
What type of services do you use?
*
Doggie Daycare Only
Dog Boarding Only
Both Boarding and Doggie Daycare
Cat boarding
All of the above
Required
Daycare Clients *check all that apply
Purchases Punch card
Pays each visit (no punch card)
Participates in Full Day daycare
Participates in Half Day daycare
Make routine reservations
Calls for availability as needed
Has a set weekly schedule
Participates in Saturday daycare
Boarding Clients *check all that apply
Participates in holiday boarding
Participates in weekend boarding (Friday-Sunday)
Have multiple dogs in household that kennel together
Have multiple dogs in household that board separately
Cat boarding client
Dog boarding client
Both Cat and Dog boarding client
How do you prefer to get updates?
*
Facebook
Website
Lobby whiteboards
Front desk
Seasonal Newsletter
Do you follow us on social media? (Facebook, Instagram, etc.)
Yes
No
Clear selection
How likely are you to recommend us to someone?
Not Likely
1
2
3
4
5
Very Likely
Clear selection
What is one way we could better serve you?
*
Your answer
What is your favorite trait about us?
*
Your answer
Compared to our competitors, is our service quality better, worse, or about the same?
Unsatisified
1
2
3
4
5
Very satisfied
Clear selection
Why did you choose our business rather than a competitor’s?
*
Prices
Customer Service
Environment
Location
All of the above
What else would you like us to know?
Your answer
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