At Heartland, we care about cats, dogs, and people, and we invest in creating a workplace that is positive and rewarding for the people who work and volunteer here. As employee, volunteer, foster, or Board Member of Heartland, I agree to the following expectations:

PLEASE ENTER YOUR RESPONSES AT THE BOTTOM OF THIS FORM

Support a Collaborative Organization -Respect and appreciate those around you -Be willing to teach and learn from others and work as a team -Be empathetic - put yourself in someone else’s shoes -Remember the big picture 

Create and Maintain a Culture of Safety -Don’t be afraid to seek help when needed -Commit to a fear-free environment by modeling safe handling -Minimize anxiety with humane, kind, and respectful treatment -Clarity + Accountability = Trust

Commit to Healthy Communication -Communicate in a constructive, positive, and non-confrontational way  -Seek common ground and suggest solutions to meet shared goals -Assume positive intent - people are usually doing the best they can -Disagree and advocate your concerns directly and respectfully and offer solutions

Achieve Excellence through Continual Improvement -Look for opportunities to make things better for animals and people -Don’t let perfect get in the way of good  -View mistakes as okay, and as opportunities for growth  -Remember that everyone has a role to play in our organization