HTMA analysis identifies mineral and heavy metal uptake in your pet for a period of 30-45 days from the time the hair sample is taken. Cutting the hair and not sending in the sample immediately does not make the test obsolete. However, it does decrease accuracy in regards to your dogs current health. For this reason we suggest that send in samples immediately after getting the sample and re-testing every 6-12 months. When you establish trends over time you gain significantly more information about your pets overall health.
Limitations of use - ParsleyPet agrees to honor your purchase for a term of 3 months from the date of purchase.
Refunds - If you are unable to send in a hair sample within 3 months of purchase we will refund your test, minus a 15% fee for administrative efforts already completed for intake.
Signatures and Insurance - ParsleyPet does not offer signatures for insurance credits or other reasons. If you would like insurance reimbursement or other medical support in relation to your ParsleyPet test results, we suggest collaborating with a veterinarian directly. ParsleyPet testing does not constitute a client/veterinary relationship and is not considered medical treatment, diagnoses, care or otherwise.
We understand that life happens and sometimes there are unique circumstances that fall outside of expected parameters. If you feel you need to speak to us regarding our terms and conditions please reach out to us at
hello@parsleypet.com