Case Managers Australia Feedback form
Thank you for participating in our support feedback form, all responses assist us to ensure quality service to external agencies and the people we support.

We want to hear your feedback so we can keep improving our Service delivery.
Please fill this quick survey and let us know your thoughts (your answers will be anonymous).
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Please tick which applies to you *
Column 1
Ndis Particpant
Family Member
External Agency
How happy are you with the support that you or a person that is receiving supports from Case Managers Australia. *
Not very
Very much
How satisfied were you with the following? *
1 = Very dissatisfied   5 = Very satisfied
1
2
3
4
5
Referral Process
Intake time
Communication emails/ sms / phone
Activities provided for participant's
Prompt service delivery
Risk Management
Incident Management
Reliability from Support staff/punctual
Cultural needs are met
You feel listened too by support staff
Goals are being met
Feeling safe during support
Do you have any suggestions we can implement to improve our delivery of supports? *
Do you have any feedback to provide management on the support workers that provide your support.
Have you any positive or negative feedback to share with us
Would you consider Referring other NDIS participants to Case Managers Australia *
Required
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