Volunteer Confidentiality, Safety, Infection & Security Quiz

JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.

Last Name *

First Name *

Email Address *

Which of the following is considered to be personal healthcare information. Please check all that apply. *

5 points

PATIENT NAME

PATIENT ADDRESS

PERSONAL HEALTH INSURANCE INFORMATION

PHOTOGRAPHIC IMAGES

DRIVER'S LICENSE NUMBER

Required

We inform all of our patients regarding our practices with respect to their protected health information. *

1 point

True

False

All volunteers and staff members of St. Joseph’s Hospital & Medical Center have been trained regarding the Health Insurance Portability and Accountability Act (HIPAA) *

1 point

True

False

The primary goal of HIPAA is to ensure that patient care information is truly private and confidential. *

1 point

True

False

Volunteers and staff members at St. Joseph’s Hospital & Medical Center have a right to access protected health information on all patients within the hospital. *

1 point

True

False

Two nurses are discussing patient information without closing the door. You can hear everything they are saying. What should you do? *

1 point

Tell your co-workers what they were discussing over lunch that day.

Call your sister from home and tell what happened.

Forget what you are hearing and keep working.

Close the door so the discussion cannot be heard by anyone.

When discarding health information regarding a patient you should: *

1 point

Take it home and discard of it away from the hospital.

Put it in the nearest trash bin.

Put it in the nearest locked shred bin.

Take it home and shred it.

St. Joseph’s Hospital & Medical Center has a clear policy that addresses how patient information may be released to the media. *

1 point

True

False

Release of confidential information without a patient’s authorization is cause for immediate dismissal. *

1 point

True

False

As a volunteer, you can receive and give out information on a “no info” patient in the hospital. *

1 point

True

False

If you smell smoke in the hospital, what is the first thing you should do? *

1 point

Yell “FIRE” so everyone will be alerted to the problem.

Pull the emergency light in the patient’s room.

Remain calm, keep visitors with the patient and call ext. 61000 to inform them of the fire.

Dial 9-911 and report the fire to the emergency operator.

If there is a code within the main hospital you will hear it announced on the public address system. Please identify the codes by name. *

11 points

Cardiac Arrest Adult

Hazardous Material Incident

Bomb Threat

Fire Event

Missing/Abducted Infant

Emergency Operation: External Event

Emergency Operation: Internal Event

Missing Patient

Patient Elopement – High Risk

Combative Person

Combative Person with Weapon

CODE BLUE:

CODE ORANGE:

CODE YELLOW:

CODE RED:

CODE PINK:

TRIAGE EXTERNAL:

TRIAGE INTERNAL:

CODE WHITE:

CODE COPPER:

CODE GREY:

CODE SILVER:

When a Code Pink is announced on the public address system within the hospital, volunteers and staff should do which of the following. Check all that apply: *

3 points

If working with infants, you should stay with them and never leave them alone.

Run up and down the hallway screaming there is a child missing.

Go to the nearest elevator, entrance, exit or stairwell and be looking for someone with a child.

Begin to search rooms, closets, etc. for the missing child or abductor.

If it goes for any length of time, let individuals with children know they should expect a delay on the first level when leaving the facility.

Required

Studies show that when an alcohol-based hand sanitizer is used for hand disinfection: *

1 point

50% of bacteria is killed

75% of viruses are killed

25% of all organisms are killed

99.9% of bacteria and viruses are killed

Standard Precautions are designed to reduce the risk of transmission from known and unknown infectious agents. This applies to all patients regardless of their diagnosis. This means that volunteers should observe which of the following. Check all that apply. *

10 points

Volunteers should disinfect their hands each time they go in or come out of a patient room.

Do not handle needles found at the bedside or on the floor.

Complete an annual Tuberculosis screening.

Volunteers are not allowed to have artificial nails.

The influenza vaccine is required for volunteers, free of charge.

Volunteers need special permission from the RN before entering isolation rooms.

Hand hygiene is the most important thing you can do to prevent the spread of infection.

When hands are visibly soiled, wash your hands with soap and water.

“Gel In-Gel Out” of each patient room.

In the event of an exposure to blood or bodily fluids, notify a staff member and report to Employee Health.

Required

The Blood Borne Pathogens that volunteers are at most significant risk for are: *

1 point

Syphilis, Malaria, Ebola Virus

Hepatitis B, Hepatitis C, HIV

West Nile Virus, Mad Cow Disease

Avian Flu, Influenza, Rabies

A positive reaction to a TB Skin test means: *

1 point

You have been exposed to active pulmonary Tuberculosis at sometime in your life

You have an allergy to the skin test solution

You need to stay home

Hands should be disinfected when, check all that apply: *

4 points

Going in and coming out of a patient room

After going to the bathroom

Only when the Infection Control Nurse is standing there

After sneezing and coughing

Before eating

Required

Contact, Droplet, and Airborne Precautions (Isolation) patients have signs outside their rooms with the Personal Protective Equipment (PPE) to be worn. Check all that apply: *

5 points

Volunteers can ignore the instructions on isolation signs

Volunteers are not allowed to enter Airborne Isolation Rooms

Volunteers need special permission from the RN before entering Contact or Droplet Isolation Rooms

Gowns and gloves must be work when entering a Contact Isolation Room

In addition to gowns and glove, a mask must be worn when entering a Droplet Isolation Room

Hands must be disinfected before entering, before putting on gloves, and when leaving an isolation room and removing gloves

Required

All St. Joseph’s Hospital & Medical Center volunteers should wear an identification badge at all times while on hospital property and individuals working directly with patients should be in uniform when volunteering. *

1 point

True

False

St. Joseph’s Hospital & Medical Center is a faith based, not-for-profit healthcare organization that is committed to serving the poor and underserved of the Phoenix community. *

1 point

True

False

Volunteers must do which of the following? Check all that apply: *

4 points

Complete on-line orientation

Complete an annual TB skin test

Sign-In

Complete annual compliance prior to their birthday

Required

HELLO is our acronym for Hospitality in Healthcare. Please list what each letter represents:

H: *

1 point

E: *

1 point

L: *

1 point

L: *

1 point

O; *

1 point

What should you do when you are 10 feet from someone in the hallway? Check all that applies: *

1 point

Ignore them

Connect by smiling, nodding, showing positive body language.

“May I help you?”

Required

Clear form

Never submit passwords through Google Forms.

This form was created inside of CommonSpirit Health. Report Abuse

Forms