Grahak Telecom Is one year old startup, in mobile phone services business, which did well in the year one and need to plan for year two of operations. It currently is 25 employees strong, with 18 people in the coding team, two architects and four member sales team. it sold to two customers during thr last year and the feedback has been very good. for year tw founder CEO proposed to retain the service offering as and focus on customer satisfaction as well as target at list five new customers. the company will close year one with modest revenue of one crore. as a small start up they do not have the time to attend to the planning exercise and have hired your team to help them chart out a plan for year two. Refer the case and answer following questions. Answer the next 3 questions in the context of this case. The case address the plans related to- *