Company: NTT Netmagic IT Services Mumbai.
Role: Trainee Engineer
Shift: 24*7 rotational
CTC: 3.25L (3.087L fixed +16.25K Variable)
Location: Mumbai
Qualification: BE (Computer / IT / Electronics & Telecommunication)
Primary Responsibilities:
Will Work in a 24 X 7 Environment (NOC).
Will support the customer over email as well as phone
Will be responsible for the uptime of the various client projects being managed / monitored.
Will report to the team Manager.
Will make sure that the tickets raised per shift are closed in the required time limits and if not
escalated as per the escalation matrix defined.
Raise and also update the tickets in CRM for all the issues handled / worked upon.
Will have to report the daily issues handled / escalated in the form of daily shift reports.
Need to make sure that issues are handled in right time frames as per the SLA / commitments.
Monitoring & Management of Backup Application Support Mail applications.
Monitoring the Servers,Network Devices and Links
Monitoring tools which are used BMC and Nagios.
Secondary Responsibilities:
Self-driven and motivated to achieve success
Good communication and inter-personal skills.
Competitive Salary with Perks for right candidate with overall Organization career growth.
Passionate for growth.
Typical Years of Experience Fresher
Educational Qualification BE
Technical Skills :
Network / System / Operating System / Database Knowledge would be good but Not mandate.
Soft Skills :
Good Command(Read / Write / Speak) on English is Mandate
Should have a good self-confidence.
Apply by: 05.11.2019 (12 noon)
Date of the drive:- 09.11.2019
Venue: At company
Registration Link:
https://forms.gle/PD56JFFzZUkvQ7Nv8From the office of Head, Training & Placement Cell
K C College of Engineering & Management Studies and Research
Thane (Maharashtra)
022-25327100
022-25326088
Extn: 212
M: 9768809537