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Lightbar Warranty
Please answer every question so we can properly diagnose the issue you are experiencing with your headlamp and figure out the best solution.
*Our products have a one-year, from the purchase date, manufacture defect warranty.*
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* Indica que la pregunta es obligatoria
Correo
*
Tu dirección de correo electrónico
What is your First and Last Name?
*
Tu respuesta
What is your order number ? Amazon or our website? (Website=5 digit number ex. #21345 Amazon=17 digit number with 2 dashes in the middle. ex. 111-8531629-2293056 )
Purchased from Lightbar supplier: please write "receipt in an email" and provide a picture of the receipt to info@lightbarheadlamp.com
Either provide an order number or the persons name that ordered the product.
Order number is Required
*
Tu respuesta
If your headlamp was a gift, w
hat was the name of the person who ordered your headlamp?
Tu respuesta
What's your
full
shipping address?
*
Tu respuesta
Briefly describe the issue you're experiencing with your headlamp. (Please be more specific than "It doesn't work")
*
Tu respuesta
What headlamp model are you experiencing issues with? (If you are not sure, it will say on the LED strip)
*
Lightbar (AAA)
Lightbar Sport
Lightbar Pro
Lightbark Essential
Lightbark Essential +
Lightbark Urban
Is the battery pack properly connected?
*
Yes
No
I'm not sure
Is your battery pack fully charged? (If you are using the AAA battery pack, have you put in new, fully charged batteries?)
*
Yes
No
I'm not sure.
Sometimes the buttons can get jammed. If you are having issues with the buttons try popping the buttons out with your fingernail and popping them back in. What does that do? (
*
Tu respuesta
Is your headlamp still having issues?
Yes, I still need to trouble shoot.
No, it works now.
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