National Assessment and Accreditation Council (NAAC) Student Satisfaction Survey

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Guidelines for Students:
NAAC (National Assessment and accreditation council) is conducting a Student Satisfaction
Survey regarding Teaching – Learning and Evaluation, which will help to upgrade the quality
in higher education. A student will have to respond to all the questions given in the following
format with her/his sincere effort and thought. Her/his identity will not be revealed.

Name *

Email : *

Contact details : *

Designation : *

A) Please confirm this is the first and only time you answer this survey. *

Yes

B) Age :

C) College Name : *

D) Gender: *

a) Male

b) Female

c) Transgender

E) What degree program are you pursuing now? *

a) Bachelor's

b) Master’s

c) MPhil

d) Doctorate

e) Other

F) What subject area are you currently pursuing? *

a) Arts

b) Commerce

c) Science

d) Professional

e) Other

Instructions to fill the questionnaire

All questions should be compulsorily attempted.
● Each question has five responses, choose the most appropriate one.
● The response to the qualitative question no. 21 is student’s opportunity to give
suggestions or improvements; she/he can also mention weaknesses of the institute
here. (Kindly restrict your response to teaching learning process only).

1) How much of the syllabus was covered in the class? *

4 – 85 to 100%

3 – 70 to 84%

2 – 55 to 69%

1– 30 to 54%

0 –Below 30%

2) How well did the teachers prepare for the classes? *

4 –Thoroughly

3 – Satisfactorily

2 – Poorly

1 – Indifferently

0 – Won’t teach at all

3) How well were the teachers able to communicate? *

4 – Always effective

3 – Sometimes effective

2 – Just satisfactorily

1– Generally ineffective

0– Very poor communication

4) The teacher’s approach to teaching can best be described as *

4– Excellent

3 – Very good

2 – Good

1 – Fair

0– Poor

5) Fairness of the internal evaluation process by the teachers. *

4 – Always fair

3 – Usually fair

2 – Sometimes unfair

1 – Usually unfair

0– Unfair

6) Was your performance in assignments discussed with you? *

4 – Every time

3 – Usually

2 – Occasionally/Sometimes

1 – Rarely

0– Never

7) The institute takes active interest in promoting internship, student exchange, field visit opportunities for students. *

4 – Regularly

3 – Often

2 – Sometimes

1 – Rarely

0– Never

8) The teaching and mentoring process in your institution facilitates you in cognitive, social and emotional growth. *

4 – Significantly

3 – Very well

2 – Moderately

1 – Marginally

0– Not at all

9) The institution provides multiple opportunities to learn and grow. *

4 – Strongly agree

3 – Agree

2 – Neutral

1 – Disagree

0– Strongly disagree

10) Teachers inform you about your expected competencies, course outcomes and programme outcomes. *

4 – Every time

3 – Usually

2– Occasionally/Sometimes

1 – Rarely

0– Never

11) Your mentor does a necessary follow-up with an assigned task to you. *

4 – Every time

3 – Usually

2– Occasionally/Sometimes

1 – Rarely

0 – I don’t have a mentor

12) The teachers illustrate the concepts through examples and applications. *

4 – Every time

3 – Usually

2– Occasionally/Sometimes

1 – Rarely

0 – Never

13) The teachers identify your strengths and encourage you with providing right level of challenges. *

4 – Fully

3 – Reasonably

2 – Partially

1 – Slightly

0– Unable to

14) Teachers are able to identify your weaknesses and help you to overcome them. *

4 – Every time

3 – Usually

2 – Occasionally/Sometimes

1 – Rarely

0 – Never

15) The institution makes effort to engage students in the monitoring, review and continuous quality improvement of the teaching learning process. *

4 – Strongly agree

3 – Agree

2 – Neutral

1 – Disagree

0 – Strongly disagree

16) The institute/ teachers use student centric methods, such as experiential learning, participative learning and problem solving methodologies for enhancing learning experiences. *

4 – To a great extent

3 – Moderate

2 – Some what

1 – Very little

0 – Not at all

17) Teachers encourage you to participate in extracurricular activities. *

4 – Strongly agree

3 – Agree

2 – Neutral

1 – Disagree

0 – Strongly disagree

18) Efforts are made by the institute/ teachers to inculcate soft skills, life skills and employability skills to make you ready for the world of work. *

4 – To a great extent

3 – Moderate

2 – Some what

1 – Very little

0 – Not at all

19) What percentage of teachers use ICT tools such as LCD projector, Multimedia, etc. while teaching. *

4 – Above 90%

3 – 70 – 89%

2 – 50 – 69%

1 – 30 – 49%

0 – Below 29%

20) The overall quality of teaching-learning process in your institute is very good. *

4 –Strongly agree

3 – Agree

2 – Neutral

1 – Disagree

0 – Strongly disagree

21) Give three observation / suggestions to improve the overall teaching – learning experience in your institution.

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