Student Tech Ticket
Enter your First and Last name then show that you have done the following things to help troubleshoot your tech issue.
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Email *
Student First Name *
Student Last Name *
Grade level *
Advisory Teacher *
I restarted my computer.

You can also do a hard restart by holding down the power button until the Windows logo shows up.
*
Required
I plugged in my computer overnight and I have tried plugging it in today. *
Required
I checked my Wifi.

Click the fan at the bottom of your screen.   Make sure it says you are connected to "CCSD" not "CCSD-Guest." (see images below)
*
Required
Wifi Fan
CCSD Wifi
I checked for updates.  

In the search bar at the bottom of your screen, type in updates then click "check for updates.  If there are updates click "install now." (see images below).
*
Required
Search Bar
Check for updates menu button
Update Screen
I typed in my username slowly and correctly when logging into my computer and my.cherrycreek. *
Required
If you check yes to all of the above, and still have an issue, complete the next section..
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