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customer satisfaction survey
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* Indicates required question
Have you ever been to a Gastland Hotel?
*
yes
no
Which Hotel was it?
*
Gastland M0 Hotel, Restaurant Szigetszentmiklós
Gastland M1 Hotel, Restaurant Páty
If you are a returning guest, how many times have you visited us?
*
1-2 times
2-5 times
5- 10 times
10 times or more
How did you find out about Gastland Hotels?
*
personal
magazines, any newspapper
online adv
google
other
Why did you choose one of the Gastland Hotels?
*
because I’ve been to one of them and liked it
due to price / value ratio
due to the proximity of the highway
Other:
What is the purpose of your visit?
*
business
rest on the go
conference
event
How many nights do you stay?
*
1-2
3-5
more than 5
How did you booked?
*
via phone
online
other:
Please rate how satisfied you were with the following services. Hotel reservation, information
*
(1: nagyon rossz , 5: szuper)
very bad
1
2
3
4
5
excelent
Reception, check-in (information)
*
1
2
3
4
5
Staff attention
*
1
2
3
4
5
Room equipment
*
1
2
3
4
5
Room atmosphere, tranquility
*
1
2
3
4
5
cleanness
*
1
2
3
4
5
breakfast
*
1
2
3
4
5
conference
*
1
2
3
4
5
would you offer us to one of your frieds?
*
1
2
3
4
5
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