DPA ADA Grievance

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA").  It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits provided by the Department of Personnel Administration. DPA's Personnel Policy governs employment-related complaints of disability discrimination. 

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of the complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation.  

How to File Your Grievance

  1. Use the form below. The official receipt date of your submission will be the day you submit the form.
    OR
  2. Send your grievance via postal mail, including the information outlined above, to:
    Kevin McDaniel
    ADA Coordinator
    1525 Sherman St., Denver, CO 80203

    Note:     The official receipt date of your submission will be the day your postal submission is physically received by the ADA Coordinator. If your grievance is lost, damaged, or otherwise made illegible en route to the Coordinator, DPA will not and cannot be at fault. Requesting evidence of delivery, such as a Return Receipt, with your preferred delivery service is recommended but not required.

What Happens After You File
  • We Will Meet With You: Within 15 calendar days after receipt of the complaint, the ADA Coordinator or their designee will meet with the complainant to discuss the complaint and the possible resolutions.
  • We Will Share Our Response: Within 15 calendar days of the meeting, the ADA Coordinator or their designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape.  The response will explain the position of the Department of Personnel and Administration and offer options for substantive resolution of the complaint. 
  • You Can Appeal: If the response by the ADA Coordinator or their designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Kevin McDaniel or his designee.
  • Final Resolution: Within 15 calendar days after receipt of the appeal,  the ADA Coordinator or their designee will meet with the complainant to discuss the complaint and possible resolutions.  Within 15 calendar days after the meeting, Kevin McDaniel or his designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
Get Help with This Form

If you have questions about this form, need an accommodation, or a different format, please contact the ADA Coordinator at dpa_accessibility@state.co.us. Please allow 15 days to respond to your complaint and an additional 15 days to investigate.

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Electronic Filing Agreement *
If you do not agree with the Electronic Filing Terms below, please use an alternative submission method (such as postal mail). 

Electronic Filing Terms

By completing this electronic grievance form, I affirm that I:
  • Have read and understood the process outlined herein, including the normal timeline of events. 
  • Understand that my electronic signature, to be provided at the end of this form, shall be valid and used in lieu of a wet (ink) signature.
  • Agree to be contacted via phone, postal mail, or email as necessary using the information I provide on this form.
Required
Your Name *
Please include both your first and last name.
Your Email Address *
Your Preferred Phone Number *
Phone Type *
What type of phone number is your preferred number? 
Alternative Phone *
If you do not have another phone number to provide, enter N/A or Not Applicable.
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