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ChaiEasy Customer Feedback
We would love to hear your thoughts or feedback on how we can improve your experience!
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USABILITY
We would like your feedback on the user experience
How easy was it to understand the User Manual & Guide?
Very Easy
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5
Very Hard
Clear selection
How easy was it to load the POD?
Very Easy
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4
5
Very Hard
Clear selection
How easy was it to load the Cup?
Very Easy
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5
Very Hard
Clear selection
How was your experience with using the screen interface and the menu?
Very easy to see and navigate
Easy to see but hard to navigate
Buttons were easy to understand
Screen placement and view was good
Other:
Share your overall machine use experience
Your answer
AESTHETICS
We would like your feedback on the overall look and feel of the machine, PODs and package
How would you rate the overall look of the Machine?
Very Elegant
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4
5
Very Ugly
Clear selection
How would you rate the overall look of the Machine packaging?
Very Elegant
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5
Very Ugly
Clear selection
How would you rate the overall look of the POD and Packaging?
Very Elegant
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4
5
Very Ugly
Clear selection
What was the best looking aspect of the overall ChaiEasy Package?
Machine
Mug
Mug Lid
POD Box
Machine Packaging
Box Packaging
Other:
Clear selection
Given these options, what color of machine would you prefer?
Black
Teal
Red
Cream
Clear selection
Option 1
Clear selection
FUNCTIONALITY
We would like your experience with the overall functionality of the machine.
How would you rate the overall noise level of the machine through the full cycle of operation?
Silent
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Extremely Loud
Clear selection
How long did you feel the machine took to make you a cup of Chai?
<2 mins
3 mins
4 mins
5 mins
>6 mins
Other:
Clear selection
How easy was it to fill and latch the water tank?
Very Easy
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4
5
Very Hard
Clear selection
How easy was to take the right amount of liquid & mix in the brew-2-go-cup?
Very easy to understand
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Very hard to understand
Clear selection
TASTE
We would like to understand how was the taste of the chai
How satisfies were you with the taste of the Chai from ChaiEasy?
Not satisfied at all
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10
Very satisfied
Clear selection
How milky was the Chai compared to your taste profile?
Not milky
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5
Very milky
Clear selection
How strong was the Chai compared to your taste profile?
Very mild
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2
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4
5
Very strong
Clear selection
What flavor of POD did you like the most?
Cardamom
Masala
Ginger
Classic
Other:
Clear selection
Please share any other comments and feedback.
Your answer
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