Hope Chinese Charter School IT Ticket

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Hope Chinese Charter School IT Ticket

Please fill out this form if you are experiencing an issue with your HCCS-issued device, your HCCS Google account, or ParentVUE.

**Please note that almost all Chromebook issues will be resolved by utilizing the steps below:

1. The IT Administrator will reset your device remotely, so be sure to save all of your work to Google Drive.
2. If the step above is unsuccessful in resolving the issue, the IT team will reach out to you so that they may issue you a new device. **

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HCCS faculty, staff, or a board member

a student, or a parent/guardian of a student

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