Customer Satisfaction Survey

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Your feedback is important to us!

Thank you for taking a moment to help us serve you better.

Results from this survey will be used to help us evaluate our employees and improve future customer interactions.

1. What action did you complete with us?

I filed a claim or searched for property.

I filed a report or searched for filing instructions.

Clear selection

2. How did you communicate with us?

(check any that apply)

In Person

By Mail

Telephone

Website

3. For the next five questions, please indicate the number that best describes your experience.

1= Strongly Disagree
2 = Disagree
3= Neutral
4 = Agree
5 = Strongly Agree

My interaction with the Arizona Unclaimed Property Program was successful.

I was provided with clear and useful information; forms and instructions were accessible.

I was treated with courtesy and respect.

The Arizona Unclaimed Property Program staff were responsive and I was able to complete my transaction in a timely manner.

The Arizona Unclaimed Property staff that I interacted with were professional and knowledgeable.

My interaction with the Arizona Unclaimed Property Program was successful.

I was provided with clear and useful information; forms and instructions were accessible.

I was treated with courtesy and respect.

The Arizona Unclaimed Property Program staff were responsive and I was able to complete my transaction in a timely manner.

The Arizona Unclaimed Property staff that I interacted with were professional and knowledgeable.

Clear selection

4. What would you change about the Arizona Unclaimed Property Program and why?

5. What are a few words you would use to describe your experience with the Arizona Unclaimed Property Program?

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