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COVID-19 Small Business Impact & Recovery Survey
Dear Small Business Owners,
In conjunction with the Chinatown Rotary Club, CMP is conducting a survey to assess the impact of COVID-19 virus on small businesses in our community. The survey will also serve to determine the most responsive ways for us to help small businesses to recovery from the negative impacts of the pandemic.
Please take a moment to complete the attached survey as best as you can. The survey is anonymous but with the option to include your name and contact information for future services and follow-up.
It will take up 3 to 5 mins to fill out the form.
Thank you for your time.
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* Indicates required question
Sponsorship:
1. What kind of business do you operate?
*
Restaurant
Finance & Insurance
Wholesale
Retail
Construction
Health, Technology, & Professional Services (Medical, Law, Accounting, etc.)
Beauty & Personal Care
(For business other than restaurants, please skip to Question #4)
Other:
Required
2. If your answer to #1 is “Restaurant”, what kind of restaurant do you operate?
Full dining
Café/Tea house
Snack bar
Bakery
Bar & grill
Other:
Clear selection
3. If your answer to #1 is “Restaurant”, what is your restaurant’s seating capacity?
10 guests or less
11 to 50
51 to 100
101 to 200
201 to 400
401 and above
Takeout only (No seating)
Clear selection
4. Since January 1st 2020, has your business been temporarily shut down due to COVID-19?
*
Yes
No
Permanently shut down (We appreciate if you can still complete the remainder of the survey to help us assess the impact of COVID-19 to small business in the community)
5. If answer to #4 is “Yes”, for what particular reason? (Check all that apply)
Decrease of business
Increase of cost
General health and safety concerns
Employees decline to report to work
Difficult to obtain PPE/business related supplies
Government mandates
Other:
6. Did your business face any of the following due to COVID-19 related reasons?
*
Regulatory fines
Contract cancellation
Eviction notice
Bias attack
Vandalism
Other:
Required
7. If your business suffers a decrease in revenue, what is the percentage change compared to same period of time in last year?
*
25% or less
26% - 50%
51% - 75%
more than 75%
completely loss of revenue - business closed permanently
No significant decrease
I experienced an increase of my business revenue
8. Including yourself, how many employees did you have before January 1st 2020?
*
1 - 5
6 - 10
11 - 20
21 - 40
41 - 80
81 or more
None - business closed
9. Including yourself, how many employees do you have now?
*
1 - 5
6 - 10
11 - 20
21 - 40
41 - 80
81 or more
None - business closed
10. Between January 1st 2020 and now, did you have to make the following personnel changes? (Check all that apply)
*
Decreased number of employees
Decreased employees hours
Decreased employees salaries
Other:
Required
11. Has your business incurred or projected to incur any debt due to COVID-19 related reasons?
*
Yes
No
12. If your business has incurred or projects to incur a debt, what is your estimated time frame to pay off the debt?
Next 3 months
Next 6 months
Next 12 months
Next 18 months
Other:
Clear selection
13. Has your business applied for government or private relief/assistance programs?
*
Yes
No
14. If your answer is “Yes” to #13, were you successful in getting the relief/assistance?
Yes
No
Don't know - still waiting for response
Clear selection
15. If your answer is “Yes” to #14, how much did the relief/assistance program help your restaurant? (Please check one from below. On a scale of 1 through 5: 5 being the most helpful, and 1 being the least helpful)
1
2
3
4
5
Clear selection
16. If your business was temporarily shut down, do you plan to re-open?
*
Yes, I have already re-opened
Yes, I plan to re-open and have a definitive time frame
Yes, I plan to re-open but not sure when
Yes, I want to re-open but don’t know where to start
I am not sure whether I want to re-open or not
No, I plan to close my business permanently
My business did not shut down at all
Other:
17. If you plan to re-open your business or are still trying to make a decision, what do you need to overcome some of the obstacles? (Check all that apply)
*
I need capital
I need help to apply for or follow up on my application to existing relief/assistance programs
I need to re-hire or hire new employees
I need my employees to be tested for COVID-19 virus
I need to learn about the re-opening guidelines and regulations
I need help to complete the NY Forward Health & Safety Plan
I need to adapt my operation for takeout only (Applies to restaurant/food service only)
I need to adapt my operation for outdoor dining (Applies to restaurant/food service only)
I need to find new ways of generating business
I need to get new customer base
I need new marketing ideas
I need new business model to adapt to the new environment
I need a more affordable lease or new space
I need to exit from my current lease without hefty penalty first
I need stronger voice to let the government know what we need for my business to survive
I have no specific needs – I am ready!
Other:
Required
18. Would you be interested in a COVID-19 Testing Day that all your employees can be tested in one location and at no out-of-pocket cost to you or your employees?
*
Yes
No
Depending on date and time
19. If your answer is “Yes” to # 18, what do you see are the benefits? (Check all that apply)
Time convenience
Accessible location
Instill public confidence that we are diligent about public health and my business is safe
Save me the trouble of coordinating and following up with each employee
My own peace of mind
Other:
20. If your answer is “No” to # 18, why? (Check all that apply)
My employees should get tested at their own time
I do not have staff coverage if they all take the test at the same time
I don’t want the public to think that there is an outbreak in my business
Other:
21. If your answer to # 18 is “Depending on date and time”, would weekdays or weekends be the most convenient to you and your employees? (Check all that apply)
Weekdays
Weekends
22. If your answer to # 18 is “Depending on date and time”, what will be the most convenient time for you and your employees? (Check all that apply)
Morning
Afternoon
Evening
23. Would you be interested in attending training sessions that can help you with re-opening your business?
*
Yes
No
Maybe
24. If your answer is “Yes” to #23, what topic(s) are you interested in? (Check all that apply)
COVID-19 related guidance and regulations for business re-opening
How to obtain new capital
Making a profit with takeout only operation (Applies to restaurant/food service only)
Making a profit with outdoor dining operation (Applies to restaurant/food service only)
Marketing with limited budget
Use technology to acquire new customers
Use technology to help manage my business
Use technology to market my business
English classes for me/my employees
Customer service training
Other:
25. If your answer is “No” to #23, why? (Check all that apply)
No time
I know better how to run my business
Classroom or webinar is not a place for me
No more talking/training. I am ready to act!
Other:
26. If your answer to #23 is “Maybe”, what will make you say “Yes”? (Check all that apply)
If the training is free
If it doesn’t take me/my employees away from our job
If my employees are willing to take the training at their own time
If day, time, and location are convenient
Other:
27. If your answer to #26 is “If day, time, and location are convenient”, please indicate your prefer Day of Week for training to take place. (Check all that apply)
Weekdays
Weekends
28. If your answer to #26 is “If day, time, and location are convenient”, please indicate your prefer Time of Day for training to take place. (Check all that apply)
Morning
Afternoon
Evening
29. If your answer to #26 is “If day, time, and location are convenient”, please indicate your prefer Location for training to take place. (Check all that apply)
Near employee’s work
Near employee’s home
Other:
30. Would you be interested in a free consultation session with experts? (Check all that apply)
*
Legal
Accounting
Insurance
Banking
Commercial lending/Micro-lending
Marketing
Technology
Business Management
Government Programs
Successful Entrepreneurs
Other:
Required
31. Do you want us to contact you if the programs mentioned above become available? If yes, please leave your contact information below - your name, business name (optional), phone number, email/Wechat/mailing address, etc.
Your answer
32. Please let us know if there is anything else that you need to successfully re-open your business.
Your answer
33. Please use the space below to tell us anything that we did not ask but you wish us to know.
Your answer
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