Monthly Service Quality Survey

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After an incredibly helpful mid-year client survey, we've decided to make gathering client feedback, an ongoing initiative.

We want to monitor and measure, YOUR opinion on a monthly basis, of how well we're doing in our 3 key areas of service:

1) Fitness Coaching

2) Nutrition Coaching

3) Client Care / Customer service

IMPORTANT: Please base your answers on the previous 4 weeks only!

This is so we can track our overall performance on a monthly basis:-)

All feedback is 100% confidential and used constructively to help us improve.

Each month, everyone who completes the survey will go in a prize draw to win a £25 voucher!

Please rate your experience with KATE as a Coach, over the LAST FOUR WEEKS using the the scale (1 to 5) below *

Please rate your experience with GEMMA as a Coach, over the LAST FOUR WEEKS using the the scale (1 to 5) below
*

Please rate HANNAH MORLEY as a Coach over the LAST FOUR WEEKS using the scale (1 to 5) below *

Please rate TINA RICHARDSON as a Coach over the LAST FOUR WEEKS using the scale (1 to 5) below *

Please rate GEORGIA in helping you with any Client Care / Customer Service related queries over the LAST FOUR WEEKS (eg support, memberships, billing issues, ease and speed of resolving queries etc) *

Any other feedback you'd like to give us please? *

If we'd like some more information, would you be open to having a conversation regarding your feedback? *

Yes

Your FULL name (optional) -

WE CAN ONLY INCLUDE YOU IN THE MONTHLY PRIZE DRAW IF YOU PUT YOUR NAME IN THOUGH

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