Become our Super Account Manager!
Job Summary

We are looking for an experienced account manager that can help us nurture the relationship with clients ensuring their satisfaction, and manage the project helping the team deliver at its maximum level. You can be based anywhere in the world!

Your role is to manage the communications with the client, handle the weekly and monthly calls, manage the team's projects on ClickUp, and be sure that everyone is updated on the last important news or urgent task.

You'll perfectly manage all the internal projects and tasks, ensuring we respect deadlines and overdeliver on every task.

How you will fit into the mold: You'll help us analyze data, tell us where we need to improve and increase the total client revenue from Klaviyo.

The best part is you’ll be able to work remotely, set your own schedule, and travel as much as you like. You decide when to take breaks, and you get to plot your days off. We’re a 100% full-remote team, and you can be 100% location-independent.

All that we ask is that you are online (contactable and available for any modifications or edits) between the working window of 10 AM - 6 PM CET time, Monday to Friday.

Requirements
  • You have a "zoom-out" vision over daily, weekly, and monthly tasks and goals. You're a natural leader.
  • Proactive
  • Efficient and transparent
  • You're empathetic, and you know how to handle crucial conversations. You’re extremely detail-oriented.
  • You are a native English speaker, as you'll need to handle both written conversations and video calls with the clients and the team.
  • You’re a highly organized and gifted time manager.
  • You thrive on self-management and taking the initiative.
  • You have great communication skills and can explain complex problems in simple terms.
Responsibilities
  • Communicate with the client.
  • Manage projects on ClickUp.
  • Help information flowing between the client and us.
  • Analyze current industry trends to identify business opportunities that would generate revenue resources and profitability.
  • Expand our accounts through cross-selling and up-sell.
What This Role Will Help Build

You're the key element that builds a bridge between the client and us. You'll help us keep clear and prompt communication with the client.

Without you, the team will stop working!

Please note that this role requires that you work as a contractor for our agency, which means you will be responsible for filing your own taxes.

How to apply (our process):
  • Fill out a Google Form (15’)
  • Test task (2h)
  • Interview (30’)
  • Job Offer (15’)
What's your name? *
What's your email? *
Linkedin profile URL *
What is your current location? (city, country) *
Please, rate your English profiency *
Not used to talk English
Native English Speaker
Which are your best 3 soft skills? *
Please, tell us more about your experience as an account manager *
What steps do you take to ensure you build strong relationships with key clients?
 *
A client is upset because we will not be able to respect the agreed timeline for a matter of days. The reason is that he/she asked for multiple revisions, a lot more than expected. How do you manage the angry client? *
Did you ever work with e-commerce? *
Did you ever work with an agency? *
Do you ever any experience with email marketing (we work with Klaviyo)? *
Do you have a full time job now? *
When would you be available to join our team? *
How many hours do you have available for this job? *
Which is your hourly rate (be specific)? *
OPTIONAL - We would love to know a little bit more about you. Please, take this test and send below the link to the results: https://www.16personalities.com/
Please, record a quick video (1'-2') and tell us why we should hire you, what you can bring to the team and something else relevant about you! Visit loom.com to record your video.
Add something funny!
Submit
Clear form
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy
Google Forms