Tell us about your contact center evolution plans
We are looking for unfiltered, honest feedback on how your business plans to evolve its contact center technology and service offerings for improved customer experience.

This 10-minute survey will help us better understand how we can help you achieve your CX goals through programs, education, and support. We are not looking to use any verbatims or responses outside of pure information gathering and sharing. Upon completing the survey, you will receive total points. (Emails are collected to verify for GCAP points only)
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Is your contact center technology currently on-premises or cloud-based? *
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