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Stuart ETA Usage Survey
This form aims to capture feedback on your preferred method to ingest our live ETAs after courier assignment as well as your thoughts on pre-assignment ETAs.
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Company name
Your answer
Contact name / Role title
Your answer
Are you currently subscribed to any of the Stuart webhooks events in order to receive our courier's live ETA?
Please find more information on Stuart webhooks
here
in our API documentation
Yes
No
Clear selection
If yes, which Stuart webhook events are you subscribed to in order to receive live ETAs?
Please find more information on webhook management
here
in our API documentation
job/create
job/update
delivery/create
delivery/update
driver/update
Is your current integration setup to ingest live ETA webhook updates upon delivery/job status changes?
Yes
No
Clear selection
If yes, please state which status notification is used?
Delivery status: Pending
Delivery status: Picking
Delivery status: Almost picking
Delivery status: Waiting at pickup
Delivery status: Delivering
Delivery status: Almost delivering
Delivery status: Waiting at dropoff
Delivery status: Delivered
Delivery status: Cancelled
Job status: New
Job status: Scheduled
Job status: Searching
Job status: In progress
Job status: Finished
Job status: Expired
Job status: Voided
Other:
Are you currently using our GET 'get a job' API endpoint in order to poll our courier's live ETA?
Please find more information on the GET 'get a job' endpoint
here
in our API documentation
Yes
No
Other: We currently use both the GET API endpoint & also subscribe to Stuart webhooks
Clear selection
If yes, please confirm the frequency in which you poll our get a job endpoint?
Less than every 30 seconds
Every 30 seconds
Every minute
Every 2 minutes
Greater than every 2 minutes
Other
Clear selection
Please specify your
use case of our live ETAs (e.g, Displayed on your custom built tracker, Used in end-customer communications, monitoring SLAs, etc)
Your answer
Please state what features/changes you would like to see in the future in regards to our ETAs or webhook
Your answer
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