E-VOLUNTEERING QUESTIONNAIRE

Through the project E-volunteering we are planning to increase the quality in the work of youth organisations in terms of e-volunteering, by building their capacities in attracting, engaging, managing and coordinating e-volunteers on a transnational level through a structured and multifunctional e-volunteering ecosystem. E-volunteering is also known as online or virtual volunteering, digital volunteering, or cyber service, and can include micro-volunteering, crowdsourcing, tele-mentoring, tele-tutoring, online mentoring, Internet-mediated service, and various other online activities undertaken by volunteers. E-volunteers, like all other volunteers, use their skills to contribute to the community through various projects and activities. 

Do you have volunteers that work for you partly or fully online? If yes, this is a questionnaire for you. 

Please, fill in this questionnaire that shouldn't take more than 10 minutes of your time, and help us understand better capacities, policies, needs and practices of youth organizations involved in young people’s volunteering in general and e-volunteering in particular. This questionnaire has 36 questions, dealing with different aspects of e-volunteering. Your frank answers will provide necessary data needed to improve e-volunteering across Europe. 

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DEMOGRAPHIC QUESTIONS

1. How long does your organization exist?

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2. My organization is active at (multiple answers):

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3. How many members does your organization have:

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4. How many volunteers are involved in the work of your organization 

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5. How many of those are e-volunteers?

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6. Your e-volunteers mostly come from:

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 7. For how long have you/your organization been involved in e-volunteering?

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CAPACITIES OF ORGANIZATION

8. How familiar are you with e-volunteering in general?

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9. How does your organization self-assess its own e-volunteering capacities? 

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10. How familiar are you with e-volunteering tools? (e.g. UN Volunteers, TutorNet, Amnesty Transcoders, etc.)

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11. In your opinion, is it necessary to create new tools and platforms for e-volunteering in Youth Organisations?

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 12. To what extent would you be open to receiving training or additional information about e-volunteering tools?

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13. Which of the following skills does an organization need in order to be able to successfully manage e-volunteers? Please select all that apply to you. 

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14. To what extent do you offer trainings and seminars for your staff in the topic of managing e-volunteers?

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15. Which skills do you think are necessary for a person to become an e-volunteer? (you can tick more than one option)

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16. Do you offer any training for your e-volunteers?
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Please answer one of the following 2 questionns based on your response to this one. 

16.1 If yes, which? (you can tick more than one option)

16.2 If no, why? (you can tick more than one option)

PRACTICES

17. Which models and/or practices did you use to establish the e-volunteering practices in your organization?

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18.  Which of the existing models of e-volunteering do you apply in your work?

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19. What are the greatest challenges in including e-volunteers in your work? Please select all that apply:

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20. Do you have any specific processes of engaging and managing e-volunteers in your organization? Please select all that apply;

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21. Have you ever published an open call for e-volunteers?

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22. Is any of your organization’s work completely managed by e-volunteers?

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23. Are you planning to engage more e-volunteers in the upcoming period?

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24. How do you see your role in the context of e-volunteering?

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25. For maximum results do you think that volunteering should be:

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26. How do you evaluate e-volunteering compared to in-person volunteering?

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26A. Do you feel that volunteers would be more likely to participate in your work if they could do it online?

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27. How much time spent in e-volunteering is considered optimal?

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KNOWLEDGE ABOUT POLICIES

28. Are you familiar with volunteering policies in your country?

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29. Are there any e-volunteering policies in your country?

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30. To what extent are you familiar with volunteering policies at the European level?

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31. To what extent is the e-volunteering concept mentioned in the national volunteering policies of your country?

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32. Do you feel that there is a need for policy change to accommodate new forms of volunteering, such as e-volunteering?

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STANDARDS AND RECOGNITION

33. To what extent do you believe that standardization of e-volunteering would be important?

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34. What standard should be met for volunteering to be considered as e-volunteering? You can choose multiple responses.

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35. To what extent do you use mechanisms for recognition with e-volunteers? (e.g. YouthPass, etc.)

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36. Do you have costs for your e-volunteering activities?

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36.1 If it is not free, what are your main expenses in this field? (please add)
PRIVACY AND DATA PROTECTION POLICY

CONNECT International (Address: Avenue Michel Ange 79, Brussels, Belgium; Phone: +32467697844; Email: office@connect-international.org) is collecting and storing data gathered using this questionnaire for the purpose of conducting research within the project “E-volunteering”, which is co-funded by the European Union. Please note that this is an anonymous questionnaire and that CONNECT will not store any personal data. However, it is possible that Google (Google LLC, 1600 Amphitheatre Parkway, MountainView, CA94043, USA), as an external service provider, is the recipient of certain personal data (especially the IP address of the respondents), in the framework of its provided services related to the use of Google Forms. It is standard policy for all Google services. 

If you wish not to have your data mentioned above stored by Google please don't submit this questionnaire. By submitting this questionnaire you provide your consent for the above mentioned processing of your data.

If you would like to express concerns, ask for clarifications, or lodge complaints regarding the protection of your data feel free to contact Alkistis Giogiou at:office@connect-international.org

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