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Amenities for people who are Blind or low vision
Honesty is the best policy. Members of our network do not expect places of business to be perfect, they just want to know the facts.
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What email address did you use to register your company?
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Your answer
Staff skills for Blind and low vision customers
Which of the following statements best describes your company's customer service protocols for Blind or low vision people:
Staff are aware that Singapore law permits guide dogs in all public places, including food establishments, public markets and public transport
Staff are trained to avoid touching guide dogs, white canes or other assistive devices without permission from the owner
Staff are trained on using clear and descriptive language to support effective communication
Staff are trained on guiding customers to toilets and other basic amenities while avoiding hazards.
No protocols as yet but we want to implement employee service training for Blind or low vision people
None of the above
Accessible Business Information
Which of the following statements best describes the business information provided by your company :
Menus, pricing, terms, conditions and other business information presented in a format with high contrast and large font size is available at our premises
No accessible reading formats are available, but staff can assist with verbal communication
None of the above
Other:
Clear selection
Accessible Layout
Which of the following statements best describes the layout of your place of business:
The lighting level in our place of business is bright
Furniture is not densely packed together. There is ample room between tables, chairs and other furniture in our place of business.
None of the above
Other
What additional advice would you give to employees, customers or visitors who are Blind or low vision and planning to go your place of business?
Your answer
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