A process that can be easily passed on to the new employees.
1 point
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No
Is the decisive logic very clear? *
Decisions in the process must be well-defined and documented. It's not AI!
1 point
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Yes
No
Is the work process defined? *
A well-defined workflow is a great candidate for RPA.
1 point
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Yes
No
Does the process include the use of several related applications or tools? *
In these processes, people transfer data between applications and/or tools(excel, pdf, web applications, core systems, ...)
1 point
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Yes
No
Are subjective human decision-making or emotion-based decision-making excluded from the process? *
Processes that require human judgment are not good candidates for automation. They can still be candidates for assisted automation, where the process is executed by the RPA, and the person takes the final decision.
1 point
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Yes
No
Is the process subject to a person error? *
In comparison with man, the machine does not make mistakes, thereby increasing quality, reducing the number and costs of complaints.
1 point
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Yes
No
Is the process unique, repetitive, and boring? *
The elimination of simple, repetitive processes raises employee satisfaction and enables a more rational use of human resources.
1 point
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Yes
No
Is the workload high? *
The greater the amount of work, the faster the ROI.
1 point
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Yes
No
Is 24/7 required? *
Such processes are ideal for automation. For example, approving credits, changing pin codes on cards, ...
1 point
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Yes
No
Are the legacy applications or externalportals included in the process? *
RPA can also connect legacy applications and external portals. Example: a cashier in a shop where a customer is required to enter the legacy system, find the product insurance (insurance portal) and credit (bank portal)on the external portal. Integration of portals can be expensive and time-consuming. The RPA is a great (and sometimes the only) shortcut.
1 point
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Yes
No
Is a partial automation of the process sufficient? *
The process can only be partially automated and still brings great benefits.
1 point
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Yes
No
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