Watkins Glen Library Survey
We want to hear from you! The Watkins Glen Public Library is undergoing a strategic planning process. By answering the questions below, you will help design the future of the library and its role in the community. Print surveys are available at the library's Circulation Desk. 

This survey should take no more than 10 minutes. You may skip questions. Thank you so much for your time. 

Please note that surveys are NOT limited to one per household. Multiple members of the same household may respond.
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On average, how often do you or your family visit the Watkins Glen Public Library?
Clear selection
If you don't use the library regularly, why not? Select all that apply.
Why do you primarily use the library? Select all that apply.
How well has the library kept up with new technology? 
Not At All
Very Well
Clear selection
The Watkins Glen Public Library is important to the local community.
Strongly Disagree
Strongly Agree
Clear selection
The library helps me find information I can trust.
Strongly Disagree
Strongly Agree
Clear selection
The library enriches my/my family's quality of life.
Strongly Disagree
Strongly Agree
Clear selection
I can find the resources I need at the Watkins Glen Public Library.
Strongly Disagree
Strongly Agree
Clear selection
How do you find out about library programs and events? Check all that apply.
How satisfied are you with the overall physical condition of the library?
Not Satisfied
Satisfied
Strongly Satisfied
Cleanliness
Restrooms
Accessibility
Facility Layout
Amount of seating
Comfort
Clear signage
Condition of the interior
Condition of the exterior
Safety
Clear selection
How satisfied are you with the library's... 
Not Satisfied
Satisfied
Strongly Satisfied
Hours of Operation
Customer Service
Website and/or Social Media
Selection of Large Print books
Selection of Adult Fiction
Selection of Adult Non-Fiction
Selection of DVDs
Selection of Audiobooks
Selection of Young Adult books
Selection of Juvenile Fiction (Ages 8-12)
Selection of Children's books
Selection of magazines and newspapers
Clear selection
Have you used...
Yes
No
I didn't know this was available
Libby or OverDrive to borrow digital e-books
Libby or OverDrive to borrow digital audiobooks
Libby or OverDrive to borrow e-magazines
Telehealth Kit for home checkout with laptop and internet access
Mobile Wi-Fi Hotspots
Children's Resource Kits
Play and Learn Corner
Board Games and Puzzles
NYS Empire Passes
Fax Services
Clear selection
How satisfied are you with the library's...
Not Satisfied
Satisfied
Strongly Satisfied
Adult Programming
Teen and Youth Programming
Children's Programming
Summer Learning Program
Play and Learn Corner
Technology
Clear selection
How important are the following library services to you?
Not important
Somewhat important
Very important
Selection of Adult Fiction
Selection of Adult Non-Fiction
Selection of Large Print books
Selection of Young Adult books
Selection of Juvenile Fiction (Ages 8-12)
Selection of Children's books
Selection of Audiobooks
Selection of DVDs
Library Website
Library Facebook and/or Instagram
Printing, copying, and faxing
Customer Service
Private Conference Room
Digital Content (E-books & Audio)
Adult Programs
Teen & Youth Programs
Children's Programs
Technology (Computers, Wi-Fi Hotspots, etc.)
Outdoor green space
Clear selection
If the library offered the following services, how likely would you be to use them? 
Not likely at all
Somewhat likely
Very likely
Notary Public
Outdoor green space
Conference Room availability outside of business hours
Laptops for checkout
Bakeware, tools, or other unconventional items for checkout
Museum of the Earth passes
Sciencenter passes
Clear selection
What part of the community do you reside in? If "Other" please enter your zip code.
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Do you live in the Watkins Glen Central School District?
Clear selection
What is your age group?
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Do you have Internet access at home?
Clear selection
Do you have any additional comments or suggestions?
Would you be willing to participate in a small focus group to discuss the library's future? Discussions will take place in-person or on Zoom. If yes, please leave your name and contact information. 

Thank you so much for taking our survey! Your input is valuable to the entire community.
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