Submit a quality dispute

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We're sorry to hear you don't believe the commission you received lives up to our quality standards.

If you commissioned a piece through our site that does not meet these standards (special requests, which leave the bounds of our control, do not count), please let us know within 48 hours of receiving your finished commission by filling out the form below.

Your Name
*

Email *

Commission File Link
*

Please paste the URL to your final commission file here so we may identify your order.

Which of our quality standards do you feel the finished commission you received didn't meet?
*

The subject(s) you provided in the form of reference photos (so long as they are in line with the subject(s) that are permitted alongside that sample)

Work in the style of the sample you selected

Work featuring detail and quality equivalent to the sample you selected

Other:

Required

How would you like to solve this dispute? *

I'd like the artist to apply a few tweaks to the finished piece, please.

I'd like to run my order by a panel of artists within your network to determine if the artwork meets your quality standards or not. I'm aware that if the panel of artists agrees with me, I will receive a full refund and the artist who created my order will be asked to leave your network of artists.

Any additional comments you'd like to share about the piece or what would make you feel satisfied with your order?

Thank you! We'll be in touch soon!

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