Sample Usability Testing Questions (USC 2017) for CCL Workshop
Preliminary questions
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Grade level or Department (if faculty)
If student, what is your major?
How often do you use the USC Library website? Multiple times per day/Daily/Weekly/         Rarely/ Never
Have you ever been shown the USC Library website by library staff?
What do you use the USC Libraries website for?
Can you usually find what you need?
What's your general attitude about the USC Library website?
What are your expectations of the library’s search tool when searching?
What do you expect to see in your search results?
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