San José Made's Five-Minute Small Business Survey for 2022 & Beyond - General Survey
Why are we doing this? As San José, CA continues to see significant growth and change, we find ourselves from time to time asked: What can we do to improve and positively impact the conditions for small businesses here in our community? Are there things we do that we should be doing more frequently or at greater scales? Are there things we aren’t doing that we should be doing?

We want to do right by you and the small business community here. It sounds cliche but it's no less true: We want to make sure your voices are heard and your voices directly influence the way the ecosystem for small businesses here can be grown, strengthened and sustained.

At the end of the month, our goal is to take your feedback back to our team and from there, create a set of actionable recommendations that we can use to better advise potential parties with vested interest in helping small businesses here in San José, the South Bay and the greater Bay Area. Not to mention, we hope to use our learnings to better position our own initiatives in helping small businesses here in San José, the South Bay and the greater Bay Area.

If you have any questions or if you need our help walking you through the survey, we'd be happy to help. Please email info@sanjosemade.com with any questions you may have during the process.
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E-Mail-Adresse *
Today's Date *
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Business Name *
Check all that may apply. *
Pflichtfrage
Business Address *
Please include street address, city and zip code.
Your Full Name *
Your Website URL *
Provide a link to your online shop. If you do not have an online shop, please provide a link to your most active social media account. If you do not have a website or any social media accounts, please write "NONE" in the field below.
What is your Instagram handle? *
Example: @sjmade. If you don't have one, please write "NONE" in the field below.
What are other social media platforms that your business uses? *
Please use this section to add additional links to your business' social media profiles. Please make sure there is at least two spaces between each link. Example: https://www.facebook.com/sanjosemade  https://www.tiktok.com/@sanjose.made. If you don't have any social media channels for your business,  please write "NONE" in the field below.
Ownership Structure: Which best describes your business structure? *
Which categories best describe your products? *
Limit your response to–at most–three (3) selections.
Pflichtfrage
In 2019, what percentage of your sales came from Online Sales? *
In 2019, what percentage of your sales came from Storefront / Wholesale Sales? *
In 2019, what percentage of your sales came from In-Person Event Sales? *
In 2021, what percentage of your sales came from Online Sales? *
In 2021, what percentage of your sales came from Storefront / Wholesale Sales? *
In 2021, what percentage of your sales came from In-Person Event Sales? *
Where do you operate your business? *
Does your business share a space with other small businesses? *
How many hours per week do you spend running this business? *
What is the current size of your team? *
Annual Revenue from your business *
Do you currently operate a standalone storefront? *
This means an actual "brick-and-mortar" physical storefront for which you signed a lease or sublease for a duration of time.
If not, have you ever operated a standalone storefront? *
This means an actual "brick-and-mortar" physical storefront for which you signed a lease or sublease for a duration of time.
What limitations, challenges or considerations are preventing you from operating in a stand-alone storefront? *
This means an actual "brick-and-mortar" physical storefront for which you signed a lease or sublease for a duration of time.
Would you consider opening a storefront in San José? Yes or No? Why or Why Not? *
This means an actual "brick-and-mortar" physical storefront for which you signed a lease or sublease for a duration of time.
Would you consider opening a storefront at SJMADE's MOMENT micro-retail project? Yes or No? Why or Why Not? *
If you're unfamiliar with our MOMENT micro-retail storefronts, you can read more about them here: https://moment-sj.com.
In 2019, what in-person events (markets, fairs, pop-ups) did you participate in? *
In 2021, what in-person events (markets, fairs, pop-ups) did you participate in? *
Is San José your main market? Yes or No? If not, what city(s) or region would you consider your main market? *
We define "main market" as the place where most of your customers are based or where most of your sales take place.
What are your current operational challenges? *
These can be things that are currently posing challenges to your business's growth or its ability to sustain itself.
Are you self-manufacturing your product or sourcing from a third party? *
What are your current and future business goals?
Please select your two (2) top goals.
1st choice
2nd choice
Grow social media presence
Expand product lines
Open a storefront
Hire staff
Maintain work / life balance
Grow wholesale accounts
Auswahl löschen
What parts of your business do you need support / wish you could outsource?
Select the three (3) you most prefer.
1st choice
2nd choice
3rd choice
Marketing & Branding
Social Media
Staffing
Manufacturing
Accounting
Legal
Wholesale
Auswahl löschen
If resources were available to support the growth of your business, which would be the most preferred from the below choices?
 Select up to three (3) of your top choices.
1st choice
2nd choice
3rd choice
Startup capital
Below market rent
Tenant improvement (space renovation) support [financial, design, permit, and build]
Business-related education resources
Ongoing business operation support (e.g. Branding, Marketing, Accounting, Legal, Merchandising, Sourcing, Customer Service, etc.)
Auswahl löschen
If resources were made available to small businesses like yours, how would you want to find out about them?
Select your top three (3) choices.
1st choice
2nd choice
3rd choice
Text Message(s)
Personalized Email(s) to You
Email Newsletter(s)
Social Media Post(s)
Direct Message(s) on Social Media
In-Person Meetup(s)
Website With All of The Opportunities in One Centralized Place
Auswahl löschen
Are you aware of any initiatives of the City of SJ or Business Improvement Districts in San José and their small business resources / services? *
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