Domestic Customers on the District Heat Network will receive a Smart Meter Upgrade which comes with an online account and a variety of new top up options. Prior to the upgrade, we have to ensure that customers details are correct and their current balance is accurate. In order to do that, we are asking current customers to provide us with the information that we need. If we don't have up to date and accurate information, then customers may be charged for a previous customers consumption and we may not be able to contact you to arrange your upgrade.
This includes:
-Name(s)
-Address
-Post Code
-Contact Details
-Move in Date
-Move in Meter Reading (if possible)
-Current Meter Reading
As we are capturing personal information, it is important for you to read our privacy notice so you understand how we are using your data.
Our privacy notice can be found here:
https://www.nottinghamcity.gov.uk/media/3373593/pn_136_enviroenergy_v3.pdf
If you have any questions regarding this survey or experience any technical difficulties please e-mail customersupport@nottinghamcity.gov.uk with REF : EE Meter Read Submission Form in the e-mail subject and include your Name and Address in the body of the e-mail.
