Disagree strongly
Disagree somewhat
Neutral
Agree somewhat
Agree strongly
Provides reliable service
Handles issues or problems promptly
Has a goal to provide power at the lowest possible cost
Gives you money back in the form of Capital Credits
Conducts business in a professional manner
Provides good value for the money you spend
Provides support for education and local schools
Restores power quickly following an outage
Big Horn REA is trustworthy and honest
Appropriately supports community projects and services like fire and rescue departments
Provides adequate information through such things as the newsletter, mailings, web page, etc.
Field staff provides excellent customer service
Office staff provides excellent customer service