General Customer Satisfaction Survey

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Your feedback is very important for us. We hope you take a short while to fill out these 10 questions. Maybe you cannot answer all of them, please feel free to leave blank then.

Evaluation scale: 1=bad, 2=satisfying, 3=good and 4=excellent.

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1. Overall, how satisfied are you with BTB?

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2. How well do BTB's products / services meet your needs?

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3. How would you rate the quality of the products offered by BTB?

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4. How would you rate the quality of the services offered by BTB?

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5. How would you rate the "value for money" of the products/services offered by BTB?

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6. How responsive have we been to your questions and/or concerns about BTB’s products / services?

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