Tutee End of Semester Feedback

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Tutoring support is free and available to all students. Before you leave for the semester, we would appreciate your feedback on the Tutoring Program and suggestions for improvement. Thank you!

1. It is important students know the Tutoring Program exists. What methods of communication do you find most effective in learning about the Tutoring Program? *

Messages via Starfish/Civitas

Emails directly from the Tutoring Program

Instructors sending out information via Brightspace or in class

Information via email in the Student BUZZ

Freshmen Experience scavenger hunt and/or tour

Tutors making visits to classes

Tutors speaking/presenting at Orientation

Tutors tabling or walking around campus meeting students

Text messaging from SUNY Broome

Letters or postcards sent home

Circle In

Social Media (Facebook- SUNY Broome Tutoring or Instagram-Sunybroometutoring)

Tutoring Website (https://www2.sunybroome.edu/lad/tutoring/)

Faculty taking students on a tutoring tour

Other:

Required

2. What type of tutoring did you receive? Check all that apply. If you did not receive any tutoring, please go to Question #10. *

Individual 1-1 Tutoring in person on campus

Drop In Tutoring in person on campus

Individual Tutoring Online

Drop In Tutoring Online

Supplemental Instruction in person on campus

Supplemental Instruction Online

STAR NY Online Evening Tutoring

Required

3. How would you describe your tutor’s abilities to explain course content?

A. Excellent

B. Good

C. Fair

D. Poor

Clear selection

4. How would you describe your tutor’s abilities in helping you meet your goals?

A Excellent

B Good

C Fair

D Poor

Clear selection

5. On a scale of 1 to 5 (1 being Poor, 5 being Excellent) how would you rate your tutoring experience overall?

1 Poor

5 Excellent

Clear selection

6. Please comment on how tutoring helped you progress in your course and with subject understanding.

7. As a result of tutoring, how have you changed as a student?

Grown more as an independent learner

Improved my study strategies

Became more assertive

Gained more confidence

Increased my knowledge and understanding of course content

I didn't grow at all

Other:

8. As a result of tutoring, which study strategies have been strengthened? Check all that apply.

Time Management

Organization

Test Prep & Test Taking

Note Taking

Textbook Reading & Analysis

I didn't strengthen any study strategies

Other:

9. Please state your tutor's name and course title as well as provide any feedback you feel would be valuable.

10. If you never attended tutoring or only did for a short time, what prevented you from starting and/or continuing with tutoring?

Too many other personal obligations

Not enough options in tutoring delivery (online or in person) modes

Not enough tutoring time offerings

Did not find tutoring helpful

Didn't know it existed or how I could access it

I was uncomfortable/embarrassed asking for help

I didn't know it was free

Other:

11. Due to COVID 19 and some classes and tutoring being offered remotely, what was your biggest challenge?

Internet and connectivity

Technology needs (laptops, webcams, etc.)

Competing commitments (work, family, etc.)

Time Management

Adjusting to new learning platforms (Blackboard/Brightspace, Google Meet, Zoom, etc)

Family needs/illnesses

Increased/different work hours

Juggling my children's needs/schooling with my own

I didn't experience any challenges

Other:

When seeking out a tutor, what are you looking for?

A student who took the course with the same instructor

A student who is in the same program as me

A professional who graduated with a degree in the course I need help in

Other

12. Due to COVID 19 and moving to more online learning and tutoring, what changes, if any, occurred and why?

I attended in person tutoring

I attended tutoring online in Blackboard/Brightspace

I withdrew from tutoring, too many life commitments

I no longer needed tutoring, course became easier

I withdrew from school, online learning is challenging for me

I withdrew from school, too many life obligations

No changes - I accessed tutoring help as I needed to

Other:

13. We want to be available to you when needed. What are the best times to offer tutoring?

10 am to 5pm

After 5 pm (in person)

Before 9 am (in person)

Online by appointment

Weekends

Other

14. Please share any ideas for changes or improvements to enhance the Tutoring Program and other academic support to better meet student needs.

15. What suggestions do you have to attract more students to take advantage of free tutoring?

16. Tutoring is offered in many buildings across campus, as well as online. What suggestions do you have to enhance learning in the tutoring spaces (ex: lighting, seating, computers, writing boards, models, etc?)

Thank you for your feedback! For more information about tutoring, please visit our website:Tutoring Website

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