Understanding Advice Services in Redbridge

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We want to improve our services and understand how we can maximise our reach to provide advice services to the local residents of Redbridge. That is why we need your opinion to gain a better understanding of how you access advice services. In addition to your opinion, we are collecting your name and e-mail address so that we can contact you to update you on our findings.

This information will solely be used for research purposes for the Building Community Resilience Project. No personal information will be shared with any third parties. We respect your trust and privacy, and will therefore never sell or share this data with any third parties.

By filling out this form you agree that we will process this data in line with our privacy policy.

We are registered with the Information Commissioner's Office under Z5307612 and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy at http://www.citizensadviceredbridge.org.uk/data-protection-and-privacy/ for more information on how your personal data will be processed and stored.

Name (Can use initials if you prefer) *

E-mail address

Age *

18-25

26-35

36-45

46-55

56-65

66+

Prefer not to say

Gender *

Female

Male

Prefer not to say

Other:

Ethnicity *

White: English / Welsh / Scottish / Northern Irish / British

White: Gypsy or Irish Traveller

White: Any other white background

Mixed or Multiple Ethnic Groups: White and Black Caribbean

Mixed or Multiple Ethnic Groups: White and Black African

Mixed or Multiple Ethnic Groups: White Asian

Mixed or Multiple Ethnic Groups: Any other Mixed or Multiple ethnic background

Asian or Asian British: Indian

Asian or Asian British: Pakistani

Asian or Asian British: Bangladeshi

Asian or Asian British: Chinese

Asian or Asian British: Any other Asian background

Black / African / Caribbean / Black British: African

Black / African / Caribbean / Black British: Caribbean

Any other Black / African / Caribbean background

Arab

Prefer not to say

Any other ethnic group

Other:

Location (which ward do you live in or postcode) *

Profession *

Employed

Self Employed

Unemployed

Other:

Language/s spoken *

English

Bengali

Urdu

Hindi

Punjabi

Gujrati

Tamil

Arabic

Polish

Lithuanian

Romanian

Italian

French

Other:

Required

1. How do you as a Redbridge resident access advice and information? *

2. Who do you trust to act as your advocate/speak on your behalf to get advice or help? *

3. Are you part of a community organisation or faith body? Yes or No. If yes, please provide the name of the community organisation or faith body. (Faith group such as Christian, Muslim, Jewish, Sikh, Hindu etc) *

3a. Do you go to your community organisation or faith body for advice? Yes/No If yes, please provide the type of advice they offer. (Faith group such as Christian, Muslim, Jewish, Sikh, Hindu etc going to places of worship for advice)

3b. Does your community organisation or faith body have the capacity to give you advice and advocate on your behalf? (Faith group such as Christian, Muslim, Jewish, Sikh, Hindu etc)

4. Do you know about any advice services in Redbridge? Yes/No If yes, which services do you know about? Have you used any of these services? *

5. How do you normally get advice?

Advice Services/Agencies

Face to Face

Local Groups/Organisations

Telephone Helplines

Websites or e-mail advice

Social Media

Family and/or Friends

Other:

6. Are there any problems you face when trying to get advice? Yes/ No If Yes, please give details. *

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