1.GENERAL
-Any and all business will be done through my e-mail,
mariquitamaridraws@gmail.com. I no longer will accept IMs, personal notes or anything of the affect. I will immediately redirect you to my e-mail.
- Discussed NSFW allowed
Process and Delivery
- in the situation of a half payment, I will first require the first half of payment for the sketch and revisions process, and then require the second half of the payment when I start the actual illustration.
-I will keep you updated on the work during these various steps, and may ask questions during the process to make sure I’m as accurate.
-When the illustration(s) is complete, I will send a high resolution file JPEG or if requested PNG to the email given upon filling out the commission form.
-I accept payments ONLY via PayPal.
Revisions
-I ask for any large revisions to be made in the sketching process, there will be no large revisions unless it was a misunderstanding on my end.
2. COPYRIGHT / USAGE POLICY
I, Maria Mancera (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:
* Promote myself with it everywhere
* Publish books with it (artbooks, etc.)
* Sell in my shop
* Display and post it everywhere to my liking (website, social media, etc.)
You, the customer are allowed to:
* Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)
* Print the artwork and claim the character(s) as your own, but not the artwork itself
* Use the artwork to promote yourself with crediting me
* Use the artwork on your YouTube channel and in monetized videos as long as the artwork itself is not the main subject for the earnings
The following is considered copyright infringement:
* Reproducing/using the copyrighted artwork commercially - means making money off it in any way.
* Claiming the artwork as your own
* Removing my signature from the artwork
* Altering the artwork without my consent
I reserve the full rights to the image and it's use/distribution unless otherwise agreed upon.
3. REFUND / CANCELLATION POLICY
* The buyer is not allowed a refund once I started working on the commission.
* If for any reason I am unable to start your commission you will receive a full refund.
* If you cancel your order before I started it, you can get a full refund.
* If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
* If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.
4. TWITCH
I will occasionally be working on commissions on stream, but that does not mean that I will always be working on commissions on stream. I ask that you do not ask information about your commission while I am streaming, please Email me with any questions regarding your commission.
AND LASTLY I HAVE THE RIGHT TO DECLINE SERVICE
