HHA Exchange System Quiz

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Email *

FULL NAME *

HHA App Checklist (all should have been completed) *

I downloaded the app

I Pressed "Sign Up" on the bottom left and when prompted entered my email and password of my choice

I logged in, went to the three dots and UPDATED my profile with my contact and personal information

I forwarded my confirmation email with my mobile ID to Jason@PremeireBehavioralSupports.org

Required

Where do you find your clients on your schedule for today? *

Unscheduled Visits

Todays Schedule

Visits

How do I review shifts and show interest in working them? *

On the HHA Exchange App go to "OPEN SHIFTS" > Review the details > Click the Thumbs Up

Call Janet, she will know

Send an email to the schdeuling team

When I express interest in a shift or case (re-occurring shift) I need to wait for the Agency Coordinator (scheduling team) to approve it? *

True

False

How do I reject a shift? *Best Practice: reject the shifts you do not want to clear room for ones you may *

On the HHA Exchange App go to "OPEN SHIFTS" > Review the details > Click the Thumbs Down

Call Scheduling and let them know

What color is a ONE-TIME (single) shift highlighted in? Meaning this will be the only day I work those hours. *

YELLOW

BLUE

PINK

PURPLE

What color is a PERMANENT SHIFT (re-occurring) shift highlighted in? Meaning every week I will be responsible to work those hours. *

YELLOW

BLUE

PINK

PURPLE

To increase my chances of being shown shifts I would be interested in, I should set and update "MY AVAILABILITY" *

True

False

When clocking in what's the process? *

Visits > Clock in

Todays Schedule > Client Name> CLOCK IN

Ah I don't need to clock in

Where should I clock in at? *

In my car at Dunkin

At the front door of the house

We do not to need to clock in!!!

Check the steps to Clocking Out *

Make sure you have been logged out and log back in

Go to Todays Schedule> Clients Name

Check off the skills worked on

Click the PLUS SIGN and add VISIT TEXT NOTE (Write 5 sentences)

Press Clock Out

Obtain a signature from the client or responsible party

Required

What to do if you can not obtain a signature for services? *

Report it Janet Westley and note the reason why in my note

Nothing we don't need it

How do I add a text progress note? *

Click the add button (+) at the top right of the clock out screen > add "Text Note"

Text it to Peter

We don't do text progress notes

What should my progress note say? (CHOOSE 4) *

A description of the day (where you went, what you did); at least 5 sentences

Any incidents that occured (if reportable needs to be called into Janet Westley)

How the skills we are working on would improve the skill set of the client

The weather

That I supervised and assisted throughout the shift

A description of shirt the client bought while out

Required

How many Plan Of Care items minimally do I need to check off? *

I must clock in and out, complete a plan of care, and a progress note for my client by the end of my shift? *

True

False

How do you notify the agency that you are unable to make it to your shift? *

Text a co-worker

Call the call-out hotline at 856-861-5448 ex 900

Text or email the office

Just cancel the appointment on the app

I understand failing to clock in and out and/or completing a plan of care or progress note will result in disciplinary action up to termination. *

Yes

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