IMPORTANT: Read "Instructions & Job Details" Carefully given on this page below before You Fill-Up this Form -
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# Recruitment Drive Date & Time: Will be informed to eligible and registered candidates soon (Company website:
http://hostello.in/)
# Last Date to submit your details/Registration: Registrations are open.
NOTE: Only "Registered - eligible candidates" will be allowed to participate. After successful submission of this form, candidates will also receive an SMS/Mail updates at times till completion of the recruitment process.
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# Venue / Place: (Candidates will be informed soon)
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# About Organization:
'Hostello' is one India's 'fastest-growing' hospitality companies & a leading 'Student Housing' brand in India.A brainchild of three alumni of one of India's prestigious institutes - Indian Institute of Management Calcutta, Hostello provides student housing facilities with a vision to ensure an 'all-taken care of perfect study environment for students'. Students from across various cities & towns in India migrate to larger cities for better quality of education. However, due to poor standards of food, safety, maintenance, etc in various hostels/PGs, students are not able to focus on their studies & their overall development too is hampered.
Hostello works closely with various education institutes for setting up student housing units that are focused on delivering a high quality hospitality experience that ensures students are able to have more discretionary time & be able to utilize the same effectively. Tech-enabled professional management teams deployed across all levels of Hostello operations ensures a smooth & efficient functioning through Hostello's large distributed presence.
Hostello has its presence in various micro-markets in Lucknow & is rapidly expanding to various other cities across India. Projected to grow from 70+ employees currently, to 3000+ employees in next 3 years, Hostello plans to be one of India's largest recruiters in Hospitality industry & is looking for ambitious candidates across various functions such as Front Desk Manager , Floor Supervisor, Sales,Operations (F&B and House keeping manager), Property Supervisor etc.
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>> Eligible Course(s): Hotel Management (Graduates and Diploma)
>> Batches Eligible: 2020 (Passing Outs); 2019, 2018 (Passed Outs);
>> Position: Guest Relation Executive
>> Reports to: Business Operations
>> Reports to: Property Manager
>> Job Location: Lucknow (Job Location will be as per organization's requirement at times)
>> Salary (CTC): INR 1,30,000 Per Annum
>> Other Benefits: Fooding and single occupancy Company residence.
>> Job purpose
Guest Relation & Services to Students, First line of SPOC for complete Business operations.
>> Duties and responsibilities
Own end-to-end operations and overall management of the property in terms of facilitating them for their lodging and fooding services .
>> Fooding & Maintenance:
* Coordinate with various internal support teams & external vendors to ensure high quality guest experience in relation to Food & Beverage (F&B), Housekeeping, Laundry, Appliances, Maintenance, Security Services, Medical Support, Emergency Response Teams, etc.
*Avoid wastage of Food
*Cross check critical Points like Power Plugs, Locks Geyser Fans daily.
*Complaint Register to be checked on daily basis, insure with Maintenance Team if the problem is not solved in 48 hrs.
>> Audit & Security:-
* Daily head count timing is 10:00 PM after closing the main door.
* Immediate reporting to next level of hierarchy regarding all critical issues.
* Weekly Audit of assets and maintenance & First Aid Box.
* No entry for Outsider in Hostel Premises, For Parents it should be pre-informed subject to availability of Space in Hostel.
* Surprise Patrolling in Hostel on regular basis.
* Be the custodian of all assets provided by Hostello, ensuring all assets are best-functioning & well-maintained at all times.
>> Accounting/Record Keeping/MIS/Sales:
* MIS
* Maintain required records & checklists to ensure smooth functioning of the property.
* Ensure the property meets its monthly occupancy & rent collection targets.
* Assist sales teams in explaining all Hostello services to parents/students visiting the property for the purpose of new bookings.
>> Relation Building:
*Interaction with Parents at least once in a month.
*Maintain Healthy Relation with students & Parents
*Be a single point of contact for students, parents & Hostello management, delivering highest level of customer service at all times.
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Now fill up the form given below -
