嘉賓講者:
- 友和集團控股有限公司主席、創辦人兼行政總裁 - 胡發枝先生
- 大家樂集團有限公司行政總裁(香港) - 梁可婷女士
- 商場管理學會副主席及新鴻基地產代理有限公司總經理(租務) – 姜智偉先生
答問環節主持:大灣區商學院校長及優質旅遊服務協會顧問 - 陳志輝教授, SBS, 太平紳士
Theme - Evolving Customer Service in an Era of Diversity
Guest Speakers:
- Mr. Franz Wu, Chairman, Co-Founder & CEO, Yoho Group Holding Limited
- Ms. Piony Leung, Managing Director (Hong Kong), Café de Coral Holdings Limited
- Mr. Chris Keung, Vice Chairman of the Institute of Shopping Centre Management and General Manager - Leasing, Sun Hung Kai Real Estate Agency Limited
Q&A Host: Professor Andrew C. F. Chan, SBS, JP
President of GBA Business School and Adviser of QTSA