PMP® Practice Quiz

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PMP® Practice Quiz - 4

The customer requests a change to the project that would increase the project risk. Which of the following should you do before all the others? *

1 point

Include the expected monetary value of the risk in the new cost estimate.

Talk to the customer about the impact of the change.

Analyze the impacts of the change with the team.

Change the risk management plan.

Which of the following factors is NOT considered to be a project constraint? *

1 point

Scope

Time

Cost

Appearance

The customer communicates a request for a change in your project plan. What should be your first step towards addressing the change request? *

1 point

Talk with team members to understand implications of the change.

Communicate the change to the management to get their inputs.

Open up a change control.

Implement the change and communicate to the customer.

The project manager notices that project activities being completed by one department are all taking slightly longer than planned. To date, none of the activities/work packages have been on the critical path, nor have they affected the critical chain planning that has occurred. The project manager is bothered by the problem, since four of the next five critical path activities are being completed by this department. After making three calls, the project manager is finally able to converse with the department manager to determine what is going on. The conversation is slow, because both speak different native languages and they are trying to converse in French, a shared language. To make communication easier, the project manager frequently asks the department manager to repeat back what has been said. The department manager communicates that his staff is following a company policy that requires two levels of testing. During the conversation, the department manager also makes a comment that leads the project manager to believe that the policy may include excessive work. This is the fourth time the project manager has heard such a comment. What is the BEST thing to do? *

1 point

Create a better communications management plan that requires only one language to be the universal language on the project and have translators readily available on a moment's notice.

Contact someone else in the department who speaks the project manager's native language better to confirm the department manager's opinion.

Find out if the upcoming activities should be reestimated.

Work on increasing the effectiveness of the performing organization by recommending continuous improvement of the policy in question.

A seller submits an invoice that is outside the funding limit reconciliation completed during project planning. What is the LEAST likely cause? *

1 point

An activity has taken longer to complete than planned.

The critical path was fast tracked during project planning.

Equipment was received earlier than planned.

There was a cost increase to the successor activity of a critical path activity.

Project Risk Management helps in maximizing the probability and impact of positive events, and minimizing the probability and impact of negative events in the project. In this context, Plan Risk Responses process: *

1 point

Helps in defining how to conduct the risk management activities.

Develops procedures and techniques to enhance opportunities and to reduce threats to project objectives.

Determines which risks may affect the project and documents their characteristics.

Monitors residual risks, identifies new risks, and evaluates risk process effectiveness.

At the end of the closing process group, *

1 point

It is verified that the defined processes are completed within all the process groups to close the project or project phase.

It is determined that the product will be successful in the market.

The project management plan is written off by the project sponsor.

The new change requests are initiated as required..

You are taken to lunch by one of your sellers who has become a friend. He gives you an opportunity to participate in a new venture in association with his company, unrelated to your current employment. What should you do? *

1 point

Refuse to participate.

Participate.

Participate, but advise your employer of the offer.

Request your employer's consent for your participation.

A notice sent to a sub-contractor about the contract is an example of which kind of communication? *

1 point

Informal Verbal.

Formal Written.

Formal Verbal.

Informal Written.

You are performing an audit of one of your project manager's projects and notice that she did not consider the network diagram as part of the Identify Risks process. As a result, the project manager will probably do which of the following? *

1 point

Forget some activities in her risk evaluation.

Forget activity precedence in her risk evaluation.

Forget some path convergence issues in her risk evaluation.

Forget some stakeholders in her risk evaluation.

All of the following are outputs of the Close Project or Phase process EXCEPT: *

1 point

Lessons learned.

Formal acceptance.

Reduced resource spending.

Benefit cost analysis.

Which of the following is TRUE of inspections? *

1 point

They may not be conducted by the project team.

They test future desires of prospective customers.

They can only be conducted on the final product.

They prevent defective deliverables from reaching the customer.

In your project, you invest a lot of time in team development to increase the team's performance, which in turn increases the likelihood of meeting project objectives. Which of the following indicators will you NOT use to evaluate your team's effectiveness? *

1 point

Improvement in skills of team members.

Improvement in competencies and morale that help the team to perform better as a group.

Decrease in staff-attrition (i.e., fewer people leaving the project team).

Delivery of project deliverables before time.

Your company puts a new product into the marketplace without any reports of problems. However, your internal research indicates that there is a possibility of serious injuries that would cost US $20,000,000 to fix. What should you do? *

1 point

Make the necessary modifications to the products in production.

Recall all existing product.

Wait until an injury to verify the impact.

Obtain insurance to cover the anticipated damages.

All of the following are inputs to the Determine Budget process EXCEPT: *

1 point

Activity cost estimates.

Work breakdown structure.

Project scope statement.

Project performance reviews.

You are a project manager in a software organization. Your customer has decided to terminate the project as the need for the product does not exist anymore. As a project manager, what step would you take FIRST? *

1 point

Call a meeting with the customer.

Verify the request against the procurement documents.

Enter Close Procurements process.

Seek project sponsor’s advice.

In your new project, you have to provide a critical deliverable within five months and do not have time to go through the Conduct Procurements process. You decide to sign a contract with a supplier with whom your company has done some work in the past. The risk you are accepting in this situation is: *

1 point

The ability of the supplier to deliver the goods.

Collusion between the supplier and your team.

Lack of proper scope definition.

Lack of a legally binding agreement.

Your company routinely gives out procurement contracts, and there is a dedicated procurement management division to handle this. Yet, it is observed that sometimes a few contracts had to be terminated. In this context, what could be the most common reason for such terminations? *

1 point

The buyer does not meet the requirements of the contract.

The seller does not meet the requirements of the contract.

There could be payment or documentation issues resulting in arbitration.

Company objectives are different from those of procurement project.

You are the project manager for a large installation project when you realize there are over 200 potential stakeholders on the project. Which of the following would be the BEST course of action for you to take? *

1 point

Eliminate some stakeholders.

Contact your manager, and ask which stakeholders are most important.

Gather the needs of all the most influential stakeholders.

Find an effective way to gather the needs of all stakeholders.

To resolve conflicts in your project, you can use all the following conflict resolution modes EXCEPT: *

1 point

Collaborating.

Smoothing.

Avoiding.

Directing.

A project has seven activities: A, B, C, D, E, F, and G. Activities A, B, and D can start anytime. Activity A takes 3 weeks, Activity B takes 5 weeks, and Activity D takes 11 weeks. Activities A and B must be completed before Activity C can start. Activity C requires 6 weeks to complete. Activities B, C, and D must be completed before Activity E can start. Activity E requires 2 weeks. Activity F takes 4 weeks and can start as soon as Activity C is completed. Activity E must be completed before Activity G starts. Activity G requires 3 weeks. Activities F and G must be completed for the project to be completed. What is the critical path? *

1 point

Start, A, C, F, End

Start, B, C, E, G, End

Start, D, E, G, End

Both Start, B, C, E, G, End and Start, D, E, G, End

Which of the following describes the BEST use of historical records from previous projects? *

1 point

Estimating, life cycle costing, and project planning

Risk management, estimating, and creating lessons learned

Project planning, estimating, and creating a status report

Estimating, risk management, and project planning

A problem occurs on an activity with free float and the project manager has extended its duration. What is MOST likely to be affected? *

1 point

Project duration

Resource schedules

Project scope management plan

The latest start for the successor activity

You observe that two technical team members have been arguing constantly. You would like to ensure that personality clashes do not endanger your project. To resolve this issue, you should use: *

1 point

Leading and influencing skills.

Communication skills.

Negotiation skills.

Problem solving skills.

The project has been working through some difficult technical issues relating to how the work should be done. The most recent problem related to the way each test was to be completed. There have also been disagreements with two of the eight managers and the sponsor has had to intervene once. The testing work is done when the project manager discovers that one of the changes agreed to has not been adequately completed. What did the project manager NOT do? *

1 point

Ask those doing the work to describe the change, to make sure they understood it.

Get the sponsor to sign off on the change.

Make sure the functional manager closely supervised the testing.

Provide more training for those doing the testing.

Your company focuses on increasing employee loyalty toward the company by providing a job for life with a strong focus on the well-being of the employees. The organization theory your company believes in is: *

1 point

Maslow's hierarchy of needs.

Theory X.

Theory Z.

David McClelland theory.

Identifying alternative approaches is part of which scope management process? *

1 point

Initiating

Scope planning

Scope definition

Scope verification

Which of the following is the BEST method to make reward systems MOST effective? *

1 point

Pay a large salary increase to the best workers.

Give the team a choice of rewards.

Make the link between performance and reward clear.

Present notification of rewards within the company.

The project manager and project sponsor are discussing the project costs and whether it is better to have their own company do part of the project or hire another company to do the work. If they asked for your opinion, you might say it would be better to do the work yourself if: *

1 point

There is a lot of proprietary data.

You have the expertise, but you do not have the available manpower.

You do not need control over the work.

Your company resources are limited.

The company has just announced that there will be a layoff in the next month, and there's a good chance it will include some of the people from your project team. The team is discussing the layoff to the exclusion of everything else. If you tell the team, "Let's calm down and get back to work, maybe our performance in the next month will help keep us from losing our jobs," which conflict resolution technique are you using? *

1 point

Compromising

Forcing

Smoothing

Withdrawal

Scope decomposition involves subdividing the major project deliverables into smaller pieces to: *

1 point

Improve the accuracy of estimates, define a baseline for performance, and assist with responsibility assignments.

Provide more activities to assign to resources.

Provide the project duration, provide project control, and assign control charts.

Assist in stakeholder assignment to project activities.

You are managing the project when you discover an estimated completion date will occur after the desired date. What should you do FIRST? *

1 point

Add resources to the project.

Evaluate the possibility of doing more activities in parallel.

Negotiate for more time.

Explain to the customer that the project cannot be done on time.

A seller has failed to make delivery on a major item for your project. What is likely to be the LEAST effective thing to do? *

1 point

Terminate the contract for default.

Work with the seller to correct the problem.

Negotiate an extension of time.

Hire another seller to work side by side with the original seller.

When you look at a control chart that measures defects in the product produced by your project, you find that seven values are showing up below the mean on the chart. What should you do? *

1 point

Look into the process that is being measured. There's probably a problem there.

Ignore the anomaly. This is the rule of seven, so statistically the data doesn't matter.

This means that the mean is too high.

You should adjust your lower control limit – the values indicate a problem with where the limits have been set.

A project manager for a large information technology consulting firm was assigned to manage a software integration project for a large client. The schedule was already established. Management at the client site responsible for the project explained to the project manager that the project duration was too long. Changing market pressures require the project to be brought in one month earlier than scheduled. He has already reviewed the scope of the project and nothing can be cut. He requested that the project manager cut each activity by 10 percent duration to accomplish the goal. What would be the MOST appropriate thing for the project manager to do in this situation? *

1 point

Initiate change control processes, explain that the project schedule needs to stand, and review the risks involved.

Meet with the team and evaluate how each activity can be cut by 10 percent to accomplish the goal.

Do more critical path activities in parallel.

Meet with management to review the original project management plan and discuss scope changes that would reduce project timeline.

A dependency requiring that design be completed before manufacturing can start is an example of a: *

1 point

Discretionary dependency.

External dependency.

Mandatory dependency.

Scope dependency.

You are managing a project in a foreign country, where you realize you will have to pay a fee to some government agencies to get your work done. You should: *

1 point

Pay the fee to the government agencies.

Refuse to pay the fee, because they are bribes and hence unethical.

Make a case why fees should be paid to government agencies, and present it to your management.

Offer gifts to the government officials instead of fee to get their support.

In your project, you are coordinating people and resources as well as integrating and performing activities of the project in accordance with the project management plan. This is performed during: *

1 point

Initiating Process Group.

Executing Process Group.

Planning Process Group.

Monitoring Process Group.

You are the project manager of a pharmaceutical company responsible for releasing a new drug in the market. While managing the project, you have created several documents (e.g., project management plan, risk registers, cost, schedule, and quality baselines). All these documents should be stored in: *

1 point

Historical information.

Project files.

Project or phase closure documents.

Configuration management system.

You want to perform active risk acceptance. What should you do? *

1 point

Create contingency reserves in resources, money and time.

Develop a plan to minimize impact in case that an identified risk occurs.

Develop a plan to minimize the probability of occurrence for identified risks.

Make additional resources available to speed up the project.

Developing alternative activity sequences is an example of: *

1 point

Risk transfer.

Risk aversion.

Risk identification.

Contingency planning.

When control charts are being used, outliers are… *

1 point

…singular measurements outside the bandwidth between an upper and lower control limit.

…a typical result of a rare random cause which is difficult to replicate and to verify.

…insignificant results, often measurement errors, the causes of which should not be further investigated.

…measurements inconsistent with a run of 7 results over or under a mean value.

From the project perspective, quality attributes: *

1 point

Determine how effectively the performing organization supports the project.

Provide the basis for judging the project's success or failure.

Are specific characteristics for which a product is designed and tested.

Are objective criteria that must be met.

You are working on one of the first financial projects your company has attempted, and you have learned a lot about how to manage the project along the way. Your company is targeting financial companies for new projects next year. What's the BEST thing for you to do? *

1 point

Talk to your company about setting up some training sessions so that you can teach others what you have learned on your project.

Keep the information you've learned to yourself so that you'll be more valuable to the company in the next year.

Decide to specialize in financial contracts.

Focus on your work with the project and don't worry about the helping other people to learn from the experience.

During the execution of the project, a new ISO version of standard 9000 is issued and the project team is meeting with the quality department to determine how the standard will apply to the project. This is part of which quality process? *

1 point

Plan Quality

Perform Quality Control

Quality Analysis

Perform Quality Assurance

Which of the following BEST describes the project manager's role regarding project changes? *

1 point

Discover changes as early as possible.

Prevent changes that affect the project scope.

Prevent the addition of profit in sellers' changes.

Have the sponsor approve all changes.

A project manager had a complex problem to solve and made a decision about what needed to be done. A few months later, the problem resurfaced. What did the project manager MOST likely not do? *

1 point

Proper risk analysis

Confirm that the decision solved the problem

Have the project sponsor validate the decision

Use an Ishikawa diagram

The ________ is a document which describes how the project management team will implement the performing organization's quality policy. *

1 point

Quality assurance plan.

Quality management plan.

Quality commitment.

Quality audit.

In your project, you have conducted a communication requirements analysis to determine the total number of possible communication channels in the project. While conducting the analysis, you learn that the number of communication channels: *

1 point

Increases in direct proportion to the number of people.

Decreases in inverse proportion to the number of people.

Increases in exponential proportion when the number of people increases.

Depends on the type of project.

You are the project manager of a car manufacturing company. You understand that there are costs associated with improvement in quality parameters. To justify costs required to improve quality, you find out the incremental increase in benefits for an incremental improvement in quality. This is an example of : *

1 point

Parkinson's law.

Learning Curve theory.

Marginal analysis.

Maslow's hierarchy of needs.

Your boss has asked you for a cost baseline for the project, but it is early in the project management process and there is very little project information. In this circumstance, what is the BEST way to estimate this project? *

1 point

Extrapolate from historical data.

Ask the team for estimates of each activity.

Provide a rough order of magnitude estimate.

Calculate an estimate using the schedule model.

Tom is the project manager on a construction project. Midway through his project, he realizes that there's a problem with the lumber they've been using in a few rooms and they're going to have to tear down some of the work they've done and rebuild. One of his team members suggests that the defect isn't bad enough to cause all of that re-work. Tom says that he's worked on a project that made this same mistake before and they ended up having to redo the work when inspectors looked at the house. He convinces the team member that it's probably better to fix it now than later. What kind of power is he using to make the decision? *

1 point

Legitimate.

Expert.

Referent.

Reward.

The amount of funds available for a company to invest in projects is called: *

1 point

Working capital.

Sunk costs.

Value analysis.

Direct cost.

A stakeholder complains that the project did not increase the department's knowledge of Java programming and therefore, the project is not complete. The customer has accepted the project. The project manager determines that all stated requirements and deliverables have been met. He does not find evidence that Java programming was a requirement. A review of project correspondence shows no mention of the deliverable. The project manager should: *

1 point

Begin project closure.

Replan the project to include the new objective.

Meet with the team to discuss the issue and find a resolution.

Get the project stakeholders involved to help resolve the issue.

You recently went on an official trip to another country to discuss a business proposition with a potential vendor. The vendor took you out for lunch and offered you gifts, as it is customary in that country. You must: *

1 point

Tell the vendor that you cannot accept the gifts as per company policy.

Accept the gifts as it is a local custom and promptly inform your manager.

Return the gifts, because accepting them could be interpreted as a personal gain.

Accept the gifts, as they are not very expensive.

Which of the following is the BEST thing to do when a project activity will take longer than planned and the project can no longer be completed on time? *

1 point

Compress the schedule.

Ask for an extension of time.

Negotiate for more resources.

Work overtime to make up the time.

A project manager for the seller is told by her management that the project should do whatever possible to be awarded incentive money. The primary objective of incentive clauses in a contract is to: *

1 point

Reduce costs for the buyer.

Help the seller control costs.

Synchronize objectives.

Reduce risk for the seller by shifting risk to the buyer.

As a project manager, you are responsible for managing changes to the project scope. If, at the end of the project, a customer wants a major change in the scope of work, you should: *

1 point

Reject the change.

Make the required change.

Escalate the matter to senior management.

Let the customer know about the impact of the change.

Which of the following statements relating to product-oriented processes and project management processes is accurate? *

1 point

Product-oriented processes are defined in the project management life cycle.

Product-oriented processes help in creating the project's product.

Project management processes rarely interact with product-oriented processes.

Project management processes are applicable globally to all industry groups.

Important aspects of a product include the ongoing operations and maintenance. Which of the following BEST describes how operations and maintenance activities impact a project? *

1 point

They should be included as activities in the project WBS.

Work involved in turning over the product of the project should be included as part of the project.

They should be undertaken as separate projects under a mutual program.

They should not be broken out as separate phases in the project life cycle.

Which of the following BEST describes when additional risk responses are documented? *

1 point

When you are in the Plan Risk Management process

When an unknown risk occurs

When the impact of a known risk event is more significant than expected

When a risk due to happen multiple times on a project does not occur the first time it is expected

You are the project manager for a new project, and you want to save time creating the WBS. Which is the BEST way to do this? *

1 point

Make decomposition go faster by cutting down the number of deliverables.

Use a WBS from a previous project as a template.

Don't create the WBS Dictionary.

Ask the sponsor to provide the work packages for each deliverable.

The client demands changes to the product specification that will add only two weeks to the critical path. Which of the following is the BEST thing for the project manager to do? *

1 point

Compress the schedule to recover the two weeks.

Cut scope to recover the two weeks.

Consult with the sponsor about options.

Advise the client of the impact of the change.

Together with your team, you applied three-point estimation on a Critical path which consists of two activities. The following duration uncertainties are all calculated assuming a ±3sigma Confidence interval. The duration uncertainty—defined as pessimistic minus optimistic estimate—of the first activity is 18 days; the second estimate has an uncertainty of 24 days. Applying the PERT formula for paths, what is the duration uncertainty of the entire path? *

1 point

21 days.

30 days.

42 days.

No statement is possible from the information given.

Which parts of the risk management process do not generally use organizational process assets as an input? *

1 point

Identify Risks and Perform Qualitative Risk Analysis

Perform Qualitative and Quantitative Risk Analysis

Perform Quantitative Risk Analysis and Plan Risk Responses

Plan Risk Responses and Monitor and Control Risks

A project manager has received activity duration estimates from his team. Which of the following does he need in order to complete the Develop Schedule process? *

1 point

Change requests

Schedule change control

Recommended corrective actions

Reserves

All the following are components of cost management EXCEPT: *

1 point

Vendor bid analysis.

Analogous estimating.

Earned value management.

Estimate Activity Resources.

Which project will be selected from the following options? *

1 point

Project A: internal rate of return of 12%, opportunity cost $ 0.

Project B: internal rate of return of - 2%, opportunity cost of $ 20,000.

Project C: benefit cost ratio of 0.5, payback period of 6 months.

Project D: internal rate of return of 0%, opportunity cost of $ 200,000.

During project planning in a matrix organization, the project manager determines that additional human resources are needed. From whom would he request these resources? *

1 point

The project manager

The functional manager

The team

The project sponsor

What risk management process MOST affects the project management plan? *

1 point

Identify Risks

Perform Qualitative Risk Analysis

Plan Risk Responses

Monitor and Control Risks

You are the project manager of a construction company planning to build a water treatment plant close to a residential locality. The project owner and sponsor have obtained all the legal clearances for the project. Some of the residents of the locality have approached you with concerns on the probable impact of the project on the environment. In this case, you must: *

1 point

Go ahead as planned, because all the statutory approvals have been obtained.

Try to fairly resolve issues among the stakeholders.

Communicate this issue to the senior management of the company and ask them to take necessary steps.

Give a high priority to the interests of your company while trying to resolve conflicts with local residents.

A project manager and her team worked together to develop a work breakdown structure. However, it seems project team members are doing work that is not included in the work breakdown structure. The purpose of a work breakdown structure is to: *

1 point

Guide the cost estimate for a project, not how the work is done.

Provide senior management with a high-level view of the project scope.

Include the work required to create the products of the project.

Include the total project scope or all of the work that must be done to complete the project.

All of the following are used in estimating EXCEPT: *

1 point

Work breakdown structure.

Team.

Network diagram.

Scope verification.

You are a project manager for a $ 50 million project that is highly complex and involves more than 100 people. To successfully execute the project, you decide to break it down into smaller manageable units. Which of the following processes will you use? *

1 point

Control Scope.

Collect Requirements.

Define Scope.

Create WBS.

You are working on implementing your communication plan during project execution. Some of the things you can do to enhance team buy-in and cohesion include: *

1 point

Discuss lessons learned in the project team meetings, make sure the right people get reports, and hold team members accountable for doing what they committed to doing.

Send messages in the mode best for the situation, remember to communicate both up and down the organization, and ensure team members capture lessons learned as they happen.

Use project organization charts, ensure people understand the message as you meant it, and make sure everyone gets the same information.

Use your soft skills to have empathy and to influence the team, co-locate the team, and develop and enforce good ground rules.

A discussion came up during a meeting: To which degree does your project have to be compliant to the processes enumerated in the PMBOK ® Guide. What should be the guiding principle to answer this question? *

1 point

The processes are meant as rough guidelines to which a team should only adhere if there is enough consensus.

The more processes the project team follows, the better the project's performance will be.

The project manager must follow all 42 processes for project management without alterations.

The project team must select appropriate processes required to meet the project requirements.

The concepts of "Zero Defects" and "Right First Time" were formulated by: *

1 point

Genichi.

Deming.

Crosby.

Juran.

A project manager knows that she can delay the start of certain activities within the project schedule to coincide with the mitigation of a known risk. She knows exactly the work and duration needed, should the risk event occur. She is confident that the finish date will not be impacted by the time delay. Which of the following aspects of schedule development has the project manager used in this situation? *

1 point

She has relied on her certainty that, for risk planning purposes, assumptions are considered to be true, real, or certain.

GERT probability factors provide her with certainty that there will be activities in the current schedule that will not be performed at all.

Her float calculations have revealed those activities that allow sufficient time for the inserted activities.

The project manager's risk management plan was to build in buffer time to all the project activities during schedule development in order to cover any risk event occurrence.

You are part of a team that has been told by your management that they require you to take and pass the PMP exam by the end of the year. After studying, you are the first of the group to take the actual exam. When you return to work to tell everyone you passed, you are bombarded with questions. Management tells you that since everyone else is so worried about the exam, they want you to write out all the questions you can remember from the exam and provide copies to the rest of the team. In this situation, you could do all of the following EXCEPT: *

1 point

Do your best to provide only what you remember exactly.

Offer to assist the others by motivating them.

Explain that providing questions from the actual exam is specifically prohibited.

Explain that you may have passed the exam, but you are not an expert. The team should follow the expert advice that they were given on how to study and pass the exam.

Which of the following is NOT typically found in a project charter? *

1 point

Project requirements.

Authorization for a project manager to work on a project.

Work packages decomposed into activities.

An initial set of schedule milestones.

What might historical records from previous projects used as an input to the Define Activities process include? *

1 point

Activities

Resources

Costs

Schedule

During execution of a project which is performed for a customer on a T&M (Time and Material) contract base, a new project manager is taking over the assignment. He discovers that two members assigned to the project have charged time without performing any work for the project customer. Upon further investigation, he determines that this occurred because there have been no other project assignments open for these employees. The customer is unaware of these facts. What should the project manager do? *

1 point

Try to find some productive work for these staff members in the project and leave them on the team.

The best thing is to do nothing. The customer will not realize the problem anyway.

Try to find a responsible person for the over-assignment who can be made accountable.

Take the two people off the team immediately and arrange for the refund of the excess charges to the customer.

What is the purpose of a Project charter? *

1 point

To formally authorize a project or a phase and document initial requirements that satisfy the stakeholder's needs and expectations.

To document how the project will be planned, executed, monitored/controlled, and closed.

To link the project, which is going to be planned, executed, and monitored/controlled to the ongoing work of the organization.

To describe the process of performing the work defined in the project management plan in order to achieve the project's objectives.

Which of the following is not a tool or technique of the Perform Quality Control process? *

1 point

Inspection.

Quality audits.

Pareto charts.

Statistical sampling.

You recently took over the responsibilities of a project manager from another person. While reviewing the project cost, you realize there has been an item of $ 100,000 waiting to be paid, which, you think, is a disputed item. Your project CPI is 1.2. In this case: *

1 point

Since this is a small amount compared to the total project value, it can be paid ignoring all objections.

Since the project CPI is greater than one, you do not have any difficulties with the cost of the project. You can, hence, bury the payment in contingency account and move on with the project.

You should inform your manager and ascertain the facts of the matter before making the payment.

You must refuse the payment.

If project A has a net present value (NPV) of US $30,000 and project B has an NPV of US $50,000, what is the opportunity cost if project B is selected? *

1 point

23000

30000

20000

50000

What does a benefit cost ratio (BCR) of 2.1 mean? *

1 point

The costs are 2.1 times the benefits.

The profit is 2.1 times the costs.

The payback is 2.1 times the costs.

The cost is 2.1 times the profit.

Which of the following needs to be completed before resources can be finalized for the project? *

1 point

Work breakdown structure

Estimates

Bar chart

Verify Scope

Which of the following is generally the MOST CORRECT use of a project network diagram? *

1 point

Showing the project schedule

Documenting activity interdependencies

Defining project resources

Defining the project costs

A particular stakeholder has a reputation for making many changes on projects. What is the BEST approach a project manager can take at the beginning of the project to manage this situation? *

1 point

Say "No" to the stakeholder a few times to dissuade him from submitting more changes.

Get the stakeholder involved in the project as early as possible.

Talk to the stakeholder's boss to find ways to direct the stakeholder's activities to another project.

Ask that the stakeholder not be included in the stakeholder listing.

In which project management process group is the project manager likely to do more directing? *

1 point

Initiating

Planning

Executing

Monitoring and controlling

Your company primarily uses benefits cost ratio as a project selection criterion. All the following statements related to benefit cost ratio (BCR) are correct EXCEPT: *

1 point

Projects with BCR > 1 should be considered for selection.

BCR is the ratio of payback to costs.

If two projects have positive BCR, select the project with higher BCR.

For any project, benefits = profits.

During the first half of the project, five team members left for other projects without being replaced, two team members went on vacation without informing you, and other team members expressed uncertainty about the work they were to complete. In this situation, it is BEST if you create a __________ for the second half of the project? *

1 point

Work breakdown structure

Resource histogram

Staffing management plan

Responsibility assignment matrix

In your project, a team member suggested the addition of a functionality, which she thinks, will improve customer satisfaction. Your approach would be to: *

1 point

Allow for the functionality, because satisfying the customer is your objective.

Disallow the new requirement, because it changes the project scope, and the customer did not explicitly state this requirement.

Make changes to the project plan to accommodate the new requirement.

Ask the customer for additional funding to implement the requirement.

A project customer and a contractor agreed on regular Quality audits during execution by a third party audit team, which is working on an assignment for the customer. What should the contractor have prepared for the audits? *

1 point

Work results.

Measurements and test results.

Quality documentation.

Contract-related correspondence.

As a project manager, which one of the following will you undertake in the Monitoring and Controlling process of your project? *

1 point

Confirming human resource availability and obtaining the team necessary to complete project assignments.

Influencing the factors that could circumvent integrated change control so that only approved changes are implemented.

Making relevant information available to project stakeholders as planned.

Auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used.

Your business partner is ready to invest $ 110,000 in your company one year from now. The interest rate used in your company to calculate Present Value (PV) of expected yearly benefits and costs is 10%. What is the PV of this investment? *

1 point

$ 112,000

$ 100,000

$ 80,000

$ 88,000

The seller tells you that your activities have resulted in an increase in their costs. You should: *

1 point

Recommend a change to the project costs.

Have a meeting with management to find out what to do.

Ask the seller for supporting information.

Deny any wrongdoing.

In your project, you wish to estimate the type and quantities of resources required for each activity. For this purpose, which of the following techniques will you use? *

1 point

Reserve analysis.

Variance analysis.

Assumptions analysis.

Alternatives analysis.

Determining and delivering the required levels of quality for the project is the responsibility of: *

1 point

Project sponsor.

Project manager/project management team.

Project team.

All stakeholders in the project.

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