All other Policies
This contract contains information about our services and the Health Insurance Portability and Accountability Act (HIPAA). HIPAA is a federal law that provides privacy protections and patient rights regarding the use and disclosure of your Protected Health Information (PHI) used for the purpose of treatment, payment, and health care operations. The law requires that we obtain your acknowledgement that we provided you with this information. Checking the box below indicates this agreement represents an agreement between us (Motivate Counseling LLC and you, the client or you as representative of the client). You may revoke this contract in writing at any time which will be binding on us unless we have taken action in reliance on it; if there are obligations imposed on us by your health insurer in order to process claims; or if you have not satisfied any financial obligations you have incurred. APPOINTMENTS Your appointment represents time reserved for you. As scheduling permits, we work out the most convenient time for you. We reserve the right to charge the full session fee for missed appointments and cancellations made less than 24 hours in advance of your appointment time. Please help us serve you better by keeping scheduled appointments. We reserve the right to reschedule your appointment if you arrive late/are not home, dependent upon the schedule that day. PAYMENT OF FEES. Payment of $179 per hour is to be made in full at time of service and/or as determined by Motivate Counseling LLC specific to the service(s) provided with the exception of clients receiving invoicing. We only accept credit cards. In the event we accept a check, we may charge up to $50 for Returned Check Fee in addition to the original check amount that was charged. Failure to pay the Returned Check Fee and the Account Balance may result in termination or delay in service. A full session fee may be charged if you do not show for a scheduled appointment and/or you cancel with less than 24 hours before your scheduled appointment. Unpaid balances older than 30 days may be subject to an interest charge of 5% per month (15% annually). Payments are non-refundable. You will be liable for all costs if your account defaults and requires the use of a collection agency. In addition, you will be liable for all other costs incurred in their service including, but not limited to, corporation fees, attorney’s fees and all court related expenses. Services may be interrupted until payment is made. Fees are subject to change without prior notice. INSURANCE. Please email a copy of your active insurance card prior to service. You are responsible for all deductibles and copays. We do not accept insurance though we regularly assist clients in filing direct claims with their insurance company. You are responsible for all balances, deductibles and co-payments not covered by your insurance company. Your insurance policy is a contract between you and your insurance carrier. It is your responsibility to determine whether your insurance company requires prior authorization for the initial visit and/or subsequent sessions. CONTACTING YOUR Motivate Counseling LLC STAFF MEMBER In the event that your Motivate Counseling LLC Staff Member is unavailable to take your call, you may leave a confidential voice message and s/he will make every effort to return your call on the same day you make it, with the exception of weekends and holidays. If you are difficult to reach, please leave times when you will be available. PROFESSIONAL RECORDS The laws and standards of the helping profession require that we keep PHI about you in your Medical Record. Except in circumstances that involve danger to yourself and/or others, or the record makes reference to another person and we believe that access is likely to cause harm to such other person, you may examine and/or receive a copy of your Medical Record if you request it in writing. We may charge as much as $5.00 per page of patient record for related administrative expenses. Because these are professional records, they can be misinterpreted and/or upsetting to untrained readers. We recommend that you review them in our presence or have them forwarded to another professional so you can discuss the contents. If we refuse your request for access to records you have a right of review, which we will discuss with you upon request. PATIENT RIGHTS HIPAA provides you with several rights with regard to your Medical Records and disclosures of PHI. These rights include requesting that we amend your record; requesting restrictions on what information from your Medical Records is disclosed to others; requesting an accounting of most disclosures of PHI that you have neither consented to nor authorized; determining the location to which protected information disclosures are sent; having any complaints you make about our policies and procedures recorded in your records; and the right to a paper copy of this contract and our privacy policies and procedures. We are happy to discuss any of these rights with you. READ CAREFULLY AND COMPLETE I have read, understand and agree to comply fully with the above policies. I recognize and accept full financial responsibility for all professional services rendered. I agree to accept services from Motivate Counseling LLC and any staff and/or contractors working for or under contract with Motivate Counseling LLC.