ATA NAFC Towing Survey
To better serve you, NAFC requests that you participate in a brief survey regarding predatory towing, to help establish priority problem states and cities, as well as recognize new patterns of fraud. Individual answers will remain confidential.
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What is the worst type of problem you have encountered with nonconsensual tows in your operations?
Clear selection
Please rank the frequency of the following problems dealing with rates and fees: *
First
Second
Third
Fourth
Fifth
Excessive base rate fee
Excessive daily storage rate
Excessive miscellaneous fees
Excessive charges for personnel
Excessive equipment charges
Please rank the frequency of the following problems dealing with rates and fees: *
First
Second
Third
Problems with the release process
Problems with access for inspection
Problems with release of cargo
Please rank the frequency of the following problems dealing with the selection of towing companies: *
First
Second
Third
Fourth
"Wreck chasing" towing companies
Converting "non-consent" tows to "consent" tows to avoid state/city/municipal regulations
Law enforcement referral problems
Rotation system problems
Please list the five most problematic cities for towing issues.
If you responded "Other" to the previous question, please list those problematic cities below:
What states are most in need of pro-consumer towing reforms?
Are you primarily a motor carrier? My company is...
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If you are a motor carrier, you... (check all that apply)
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