Salesforce Certified Sales Cloud Consultant (SU18)
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QUESTION NO: 1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Universal Containers wants to measure revenue based on when individual Products are sold.What should a Consultant implement to meet this requirement? *
1 point
QUESTION NO: 2                                                                                                                                             Universal Containers sells two product lines that each use a distinct selling methodology.Additionally, each product line captures different information that is used to sell the products.What should a consultant recommend to support selling the two product lines? *
1 point
QUESTION NO: 3                                                                                                                                                                                  Universal Containers has set up a sales process that requires opportunities to have associatedproduct line items before moving to the negotiation stage.Which two solutions should a consultant recommend to meet this requirement? (Choose two.) *
1 point
Required
QUESTION NO: 4                                                                                                                                                                                                                    Resellers for Universal Containers need access to reports in the Partner Communities to helpmanage their opportunities.How should Salesforce be configured to give resellers the correct level of access to reports? *
1 point
QUESTION NO: 5                                                                                                                                                                                   Universal Containers allows its sales representatives to negotiate up to a 5% discount for theiropportunities. Discounts greater than 5% must be sent to their Regional Sales Manager (RSM) toapproval. Discounts greater than 15% must also be sent to the Regional Vice President (RVP) forapproval.                                                                                                                             Which approach would satisfy these requirements? *
1 point
QUESTION NO: 6                                                                                                                                                                                                                     The sales representatives at Universal Containers use various email applications and oftenreceive important customer emails where they are away from the office. Sales management wantsto ensure sales representatives are recording email activity with customers in Salesforce whilethey are away from the office.Which solution should a consultant recommend to meet this requirement? *
1 point
QUESTION NO: 7                                                                                                                                                                                                   Universal Containers requires its sales representatives to go through an internal certificationprocess to sell certain groups of products.Which two actions prevent a sales representative from adding these products to opportunities ifthey are NOT certified to sell them? (Choose two.) *
1 point
Required
QUESTION NO: 8                                                                                                                                                                                                                                                Universal Containers supports two lines of business: shipping and freight. The sales cycle forfreight deals is more complex and involves more stages than the shipping sales cycle.Which solution should a consultant recommend to meet these business requirements? *
1 point
QUESTION NO: 9                                                                                                                                                                                                       Universal Containers has enabled Social Accounts and Contacts. When a sales representativeaccesses a contact within Salesforce, the representative is unable to see detailed information fromthe contact’s social profiles. What is preventing the sales representative from accessing this information? *
1 point
QUESTION NO: 10                                                                                                                                                                                                                          Universal Containers sells three unique products and each product has its own sales process. Thecompany qualifies prospects for the three products in a consistent manner; however, once thecustomer has shown interest, the sales representatives must follow the relevant product’s salesprocess.                                                                                                                                         Which two solutions should a consultant recommend to meet these requirements? (Choose two.) *
1 point
Required
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