Measuring the Impact of the Coronavirus Pandemic on the Exporter Community
Dear Respondent,

As you know, Ghana along with the rest of the world is facing the coronavirus (COVID-19) pandemic.  Ghana is being impacted in many ways, as our people, community and businesses are all being threatened by the pandemic.

Ghana Export Promotion Authority remain committed to the development of our regions' private sectors, including SMEs; and we recognize that our individual and combined support will be vital during and after the crisis.  The pandemic has changed the face of doing business and businesses will have to re-strategize to remain competitive. The Authority is here to help you through the process.

In that regard, GEPA is conducting a survey to understand the current and future impact of the COVID-19 pandemic on your business and what measures you are currently implementing to remain functional.  By completing this questionnaire, you will help us to conduct a preliminary assessment of the level of impact of the pandemic on your business, so that we can meet the most relevant and urgent needs of your business during this difficult time.  Your responses are critical to this process and all specific firm information will remain strictly confidential.

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THE IMPACT OF THE COVID-19 PANDEMIC ON YOUR BUSINESS
1. Name of Company *
2. Name of person completing the questionnaire *
Position/Designation of the person completing the questionnaire *
4. Please indicate the region of your operation   *
5. Gender of Principal Company Owner *
6. Number of Employees before COVID-19 (Permanent) *
7. Number of Employees before COVID-19 (Casual) *
8. Sector *
Required
*
Not significant
Slightly significant
Significant
Very significant
Extremely significant
9. How much has the COVID-19 pandemic impacted your business on a scale from 1-5 (with 1 being not significantly and 5 being significantly)?
10. What area(s) of your business has/have been most affected, during this crisis? *
Required
11. Please elaborate below on the area(s) you selected above that has/have been impacted *
12. If possible, can you estimate the  approximate US Dollar value impact of the COVID-19 pandemic on your business to date ? *
13. Based on the impact of COVID-19 on your business operation, what are some of the measures that you have taken to date (Tick all that apply) *
Required
14. If you selected "Staff retrenchments", please provide the number of employees retrenched *
15. What contingency plans does your company have in place to assist in the event of an emergency? *
Required
16. What services do you believe are most important to your business, as a result of the pandemic in the short term (one month to three months)? *
Required
17. What services do you believe are most important to your business, as a result of the pandemic in the medium term (four months to six months)? *
Required
18. What services do you believe are most important to your business, as a result of the pandemic in the long term (more than six months)? *
Required
19. Which of the following training areas/support services (virtual and webinars) do you think would be most beneficial /relevant to engage your business for the next one to three months? *
Required
20. If you selected “Services Go International” for question 19, please select the module that would be most beneficial to you.
21. If you selected “PRONET” for question 19, please select the module that would be most beneficial to you.
22. Have you approached any business support institution(s) to date for assistance?
Clear selection
23. If yes, please provide name and additional details regarding what services have been made available
24. a) If you have any suggestions on what support/interventions that GEPA can provide in short-term (one to three months) to your business during this time, please state them below
b) If you have any suggestions on what support/interventions that GEPA can provide in medium-term (four to six months) to your business during this time, please state them below
c) If you have any suggestions on what support/interventions that GEPA can provide in long-term (beyond six months) to your business during this time, please state them below
25. Would you or your staff have the ability to utilize the Authority's online tools (training, Market Hub, etc.) over the next one to three months? E. g. reliable internet connections, time to participate etc.
Clear selection
26. Does your business have a business continuity plan currently in place to take you through this crisis?
Clear selection
27. Kindly share any new opportunities/improved adaptations during this crisis.
28. If you have any additional recommendation(s)/ comment(s) please state it/ them below
END
THANK YOU FOR YOUR FEEDBACK AND WISH YOU WELL DURING THIS GLOBAL CRISIS
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