Timeline
>We ask for estimated numbers when you submit your catering request
>We will confirm that we can accommodate your request no late than 2 weeks prior
>We need your final numbers by the Sunday prior to your weekend
Invoicing
>You'll be invoiced the Monday prior, based on your final numbers submitted on the Sunday before your visit
>Should your numbers go down, please let us know, but we cannot refund you at this point as we've already ordered the food
>Should your numbers go up, again, please let us know and we'll advise you if we can accommodate. NOTE: you'll also receive an updated invoice
Payment options
Fees owing for the catering your group has requested will be added to your online camp booking reservation after the weekend your stay. A copy of the revised invoice will be emailed directly from the booking system to the group.
To pay the revised invoice, please follow the instructions below to login or, to create your account if you don’t already have one set up in the Doubleknot reservation system:
a. Follow this link to the Doubleknot website and click “Log in”: Doubleknot
b. Click “Need help logging on?”
c. Enter your e-mail address in the box to receive a password creation e-mail and complete the necessary account set up. Open the e-mail and follow the instructions provided by Doubleknot.
d. Once logged into your account click “Pay Now” next to your booking details and continue through the payment process.
If you still require assistance, please e-mail propertybookings@scouts.ca