Bears Bikes Feedback Survey

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Thanks for choosing Bears Bikes! We strive to make the customer experience as efficient and enjoyable as possible. Please fill out this anonymous form with any feedback or comments so that we can optimize the experience for you.

Name

This is an anonymous form, but you can put your name if you wish!

WUSTL Email

If you have any particular problems that you would like addressed, please add you email so we can contact you.

How did you hear about Bears Bikes? *

Flyers

Facebook

Google

From other students

Tabling

Other:

Required

What do you use your bike for? *

Getting from class to class

Travelling off campus

For pleasure (e.g. biking through Forest Park)

Exercise

Other:

Required

How would you rate the following services from Bears Bikes?

(1) Very Dissatisfied
(2) Dissatisfied
(3) Neutral
(4) Satisfied
(5) Very Satisfied

Customer Service *

Very Dissatisfied

Very Satisfied

Bike Rental Experience (if applicable)

Skip if not applicable

Very Dissatisfied

Very Satisfied

Clear selection

Bike Repair Experience (if applicable)

Skip if not applicable

Very Dissatisfied

Very Satisfied

Clear selection

Overall Experience with Bears Bikes *

Very Dissatisfied

Very Satisfied

Please specify on any of the above

How likely are you to recommend Bears Bikes to a friend or classmate? *

Not Likely

Very Likely

Any other specific compliments or suggestions?

Submit

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