Customer Support Manager - Work From Home In A Caring, Team Environment
Thank you for your interest in the Customer Support Manager Position. Please fill out the form below so we can learn more about you.
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What is your name? *
Where did you hear about this job? *
Please post a link to your resume/CV: *
What state are you located in (or, if living outside of the USA, what city and country)? *
What is the best phone number to get in touch with you? *
What is the best Email address to get in touch with you? *
How many years of experience do you have working from home? *
How many years of experience do you have working in a call center (or similar high call volume environment)? *
Please describe your experience managing a remote customer support team. *
Please describe your experience interfacing with customers via Email (be as detailed as possible; i.e. platforms used, nature of Email requests, etc.): *
Please describe your experience interfacing with customers via phone (be as detailed as possible; i.e. inbound or outbound calls, sales calls, nature of calls, etc.) *
Please describe your home office setup/work environment: *
What is your availability (days, hours of the day)? *
Please visit https://10fastfingers.com/typing-test/english and complete the typing test. Once your test is complete, your results will be displayed immediately below the area that you typed in (it will have a Facebook share button underneath it). If you look right above your results, there is a link with the word "Screenshot". Click on that link. It will open another window with your results. Please copy/paste that link in the field below: *
Do you currently work anywhere else? If so, where? *
Do you have any prior commitments in the near future that might prevent you from being on time or require you to be absent? *
What is the biggest decision you've had to make in the past year? Why was it so big? *
Who is the smartest person you know personally? Why? *
*** There are plenty of companies offering virtual positions these days. With that in mind, please create a 60-second video explaining why you would like to work for our company (IN PARTICULAR), and why you believe you will excel in this role. Please provide a link to your video below (please note: applications without a video submission will not be considered): *
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