Very Satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Courtesy and helpfulness of check-in staff
Courtesy and helpfulness of security control staff
Courtesy and helpfulness of passport & visa control staff
Airport signage, description tables
Flight information display screens
Airport Customer service / Information Desk
Wireless & telecommunication facilities
Cleanness of terminal and washrooms
Comfort and availability of space
Bars / restaurants’ offer
Service for passengers with reduced mobility
Overall satisfaction with the Airport